Sodexo is seeking an Operations Support Manager for a client based out of Rahway, NJ, to support our Global Account Director and portfolio of 149 sites by driving actions, coordinating priorities, and keeping initiatives on track.

Facilitate the Global Operations Team by coordinating meetings, managing schedules, tracking objectives, and supporting operational excellence initiatives. Drive deliverables, monitor progress, and ensure priorities remain aligned across the portfolio.

About the job

In this role, you'll be the go-to expert for driving operational consistency and enhancing service delivery across a defined area or division. You'll help develop tools, implement standards, and provide hands-on support that empowers frontline teams and elevates the customer experience.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $74290 - $115500

What's in it for you

• Make a direct impact by helping teams adopt efficient, high-quality service practices.
• Shape and implement operational tools and communication that streamline processes and drive clarity.
• Collaborate with cross-functional leaders to bring strategic initiatives to life.
• Be a trusted advisor on service standards, redesign efforts, and procedural enhancements.
• Gain visibility and influence across diverse business units and locations.
• Play a key role in improving consistency and performance across operations.
• Join a culture that values innovation, collaboration, and continuous improvement.

What you'll bring

• Operational expertise with a deep understanding of divisional or regional service models and standards.
• Proven skills to streamline communication and processes across multiple teams and functions.
• Experience supporting service redesign or process improvement initiatives in a complex operational environment.
• Collaborative mindset with a track record of building partnerships and influencing outcomes at multiple organizational levels.
• A solutions-driven approach with a passion for continuous improvement and frontline empowerment.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 3 years
• Related Experience: 3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.