Operations Manager

Relias

$90K — $110K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Strong analytical skills and a proven track record in process improvement initiatives
  • Demonstrated leadership with the ability to collaborate across all organizational levels
  • Over 10 years of operations experience in multi-client supply chains and high-tech settings
  • Experience managing production, quality, and technical support effectively
  • Proficiency in workforce management systems

Responsibilities

  • Maintain production quality and safety standards
  • Hire, train, and evaluate production management staff
  • Act as a communication bridge between operations and both internal and external customers
  • Manage logistics for warehousing and distribution to ensure timely product delivery
  • Monitor labor management for accurate accounting of production efforts
  • Prepare operational data for reporting including KPIs
  • Support the Quality Management System and implement corrective actions
  • Oversee safety compliance and team engagement efforts
  • Ensure key performance indicators related to clients are met
  • Train warehouse associates on various operational functions
  • Lead a team of OPS Supervisors and support their development
  • Control inventory metrics to avoid errors

Benefits

  • Medical, Dental, Vision, Life Insurance, and Disability Pay
  • 401(k) with company matching up to 6%
  • Paid Time Off including holidays
  • Flexible Spending Accounts
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more
  • Employee Assistance Program
  • Opportunities for ongoing employee development including tuition reimbursement and training
  • Commuter benefits
  • Employee engagement activities
Full Job Description
Job Description

Arvato is looking for an experienced operations leader to support our growing facility in Las Vegas, Nevada. In this role, you will have responsibility for the end-to-end operations. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shipping requirements and volume peaks. Your goal will be to provide the highest quality service for our customers by establishing best-in-class processes while maintaining optimal cost structures.

YOUR TASKS
  • Maintain production, quality, reliability, and safety requirements
  • Hire, train, evaluate, and develop production management staff
  • Serve as key communication link between operations and customers (internal and external)
  • Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensure timely delivery of products to customers daily and supports client month/year end activities
  • UKG Labor Management: Monitors and ensures all frontline supervisors are accurately accounting for labor efforts in correct cost centers and project codes
  • Prepares OPS data as required (weekly, monthly, quarterly KPI data)
  • Supports Quality Management System and corrective actions
  • Oversight for Safety and engagement as required
  • Responsible for client KPI's: On Time Delivery, Inventory Control, Claims, On Time shipping
  • Training of warehouse associates for all functional areas
  • Team Leadership: Leading and managing a team of OPS Supervisors, providing guidance, training, and support to ensure that goals and objectives are met
  • Inventory Management: Oversight to ensure inventory control metrics are aligned and OPS functional processes are not creating errors for inventory control. Supports customer audits and physical inventory as required
  • Process/Continuous Improvement: Identifies areas for improvement within QMS processes to enhance efficiency, reduce costs and minimize waste throughout the supply chain
  • Close collaboration with Quality Department


Qualifications
  • The ideal candidate will be flexible, self-motivated, analytical and possess excellent communication skills with demonstrated experience driving process improvement initiatives.
  • Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization will be critical to this role.
  • 10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams
  • Active management of production, quality, and technical support areas
  • Workforce Management experience


Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay
  • 401(k) with company matching up to 6%
  • Paid Time Off, including paid holidays
  • Flexible Spending Accounts
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more
  • Employee Assistance Program
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
  • Commuter benefits
  • Employee engagement activities

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