Operations Manager

ULINE

$96K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years in operations or general management.
  • Experience in warehouse, call center, or sales preferred.
  • Proven supervisory experience with personnel.
  • Limited overnight travel required.

Responsibilities

  • Oversee all operations at the Washington branch, including multiple departments.
  • Ensure high customer service standards across branch functions.
  • Maintain the distribution center to exceed organizational expectations.
  • Support talent recruitment and retention strategies.
  • Provide leadership and constructive performance feedback.

Benefits

  • Comprehensive health insurance and 401(k) with 6% employer match from day one.
  • Eligibility for multiple bonus programs.
  • Generous paid holidays and time off policy.
  • Tuition assistance for continuing professional education.
  • Access to clean, modern facilities and state-of-the-art fitness center.
Full Job Description
Operations Manager

Pay from $96,000 to $160,000 per year

Washington Branch

3131 Hogum Bay Road NE, Lacey, WA 98516

Drive the delivery of excellence! Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.

Position Responsibilities
  • Oversee operations of Uline's Washington branch, including the Warehouse, Customer Service, Sales, HR, IT and Facilities departments.
  • Supervise branch departments to consistently ensure impeccable customer service.
  • Ensure the 1-million-square foot distribution center grounds always exceed company standards.
  • Support recruitment and retention of top-tier talent and assist with employee relations.
  • Provide hands-on senior management and drive accountability through performance feedback.


Minimum Requirements
  • Bachelor's degree.
  • 5+ years experience in operations or general management.
  • Warehouse, call center and / or sales experience a plus.
  • Experience supervising personnel.
  • Limited overnight travel.


Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.


Employee Perks
  • Best-in-class, clean, modern facilities.
  • First-class fitness center.


Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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