Job Type
Full-time
Description
JOB SUMMARY: Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior Services. This role is responsible for overseeing day-to-day branch operations while also helping drive revenue growth, strengthen customer partnerships, and support the long-term success of the market. The ideal candidate is both operationally strong and relationship-driven - someone who can lead teams, build trust with customers, and identify opportunities for growth. We are looking for a hands-on leader who understands fast-paced service operations, can bring structure and accountability to a team, and is comfortable balancing operations, client management, and sales leadership responsibilities.
Requirements
RESPONSIBILITIES & DUTIES:- Lead daily operations for the Michigan market, ensuring projects and services are executed efficiently and profitably
- Build, maintain, and strengthen relationships with key customers and strategic accounts
- Help drive new business opportunities and support revenue growth initiatives within the market
- Lead and oversee P&L results for the location
- Partner closely with operations, project management, and field teams to ensure high-quality service delivery
- Provide leadership, direction, and accountability to local team members
- Support estimating, scheduling, staffing, and operational planning efforts as needed
- Monitor project performance, customer satisfaction, and operational KPIs
- Identify operational inefficiencies and implement process improvements
- Collaborate with executive leadership on branch strategy, growth opportunities, and organizational needs
- Assist in recruiting, developing, and retaining top talent within the market
- Serve as a primary escalation point for customer and operational issues
- Maintain visibility with customers through regular communication, site visits, and relationship management
QUALIFICATIONS:- At least 5 years of operations, branch management, project management, or business development experience within construction, exterior services, restoration, renovations, or related industries
- Prior experience managing teams and customer relationships in a service-based environment
- Strong operational and organizational leadership skills
- Ability to balance operations management with business development responsibilities
- Experience working with multi-family, commercial, or exterior service clients preferred
- Strong communication and relationship-building abilities
- Comfortable working in a fast-paced, growth-oriented environment
- Proven ability to drive accountability and operational execution
- Existing industry relationships or market connections strongly preferred
OTHER:- All offers of employment are contingent upon a background check
- Valid Driver's License is required
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Salary Description
$115K - $125K + 1% of GP on all sales generated
