Amazon

Operations Manager, Prime Air - Data for Autonomous Aircraft (DA2)

Amazon$105K — $142K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in program management or related field
  • 1+ years managing and developing team members
  • Experience in contract management and vendor relationships
  • Proven track record in operational excellence
  • Familiarity with training programs across multiple locations
  • Bachelor's degree or 3+ years of relevant experience
  • Experience with budgeting and cost reporting

Responsibilities

  • Lead operations across data collection functions in multiple sites
  • Conduct daily and weekly business reviews with detailed metric reporting
  • Manage capacity planning and crew alignment to program goals
  • Oversee budgets, contracts, and team performance management
  • Cultivate vendor relationships and ensure data quality feedback
  • Conduct performance reviews and facilitate team development
  • Drive continuous improvement and compliance with operational standards
  • Scope and document new deployments with cross-functional collaboration

Benefits

  • Comprehensive health insurance coverage
  • 401(k) matching contributions
  • Generous paid time off and parental leave
  • Support for adoption and surrogacy arrangements
  • Flexible spending accounts available
  • Employee Assistance Programs (EAP) and mental health support
Full Job Description
In this role, you will own end-to-end operational delivery across multiple data collection programs, managing crew leads, crew deployments, vendor relationships, budget oversight, capacity planning, and metric reporting across sites in Seattle, Austin, Phoenix, and more. You will drive daily execution while building strategic plans to meet Prime Air's growing data requirements. The ideal candidate thrives in ambiguity, has a bias for action, and can balance tactical day-to-day delivery with longer-term operational strategy - all while fostering an inclusive, high-performing team culture.

Key job responsibilities

-Lead operations across collections functions, including crew assignments, deployments, and task distribution across Seattle, Austin, and Phoenix sites

-Own Daily Business Reviews and Weekly Business Reviews coupled with metric reporting; escalate risks and drive corrective actions to close collection gaps

-Manage capacity planning against deliverables and align crew allocations to program priorities

-Oversee operational budgets, contracts, hiring, onboarding, and performance management

-Own vendor relationships and coordinate with Technical Program Managers on feedback loops and data quality

-Conduct 1:1s, performance reviews, and career development for direct reports

-Drive process improvement, incident response follow-up, COE completion, and compliance with operational and Prime Air standards

-Scope new deployments, write narrative proposals, and participate in Change Control Board reviews with cross-functional stakeholders

BASIC QUALIFICATIONS

- 5+ years of program management, logistics, operations, transportation, learning or related field experience

- 1+ years of direct people management, including performance management and employee development experience

- Experience managing and negotiating contracts and vendor relationships

- Experience running an effective operational excellence program

- Experience managing training programs or teams across multiple sites or regions

- Bachelor's degree, or 3+ years of professional experience

- Experience with budgeting, scheduling and cost reports

PREFERRED QUALIFICATIONS

- Experience in Engineering, Operations, Business Administration, or a related field

- Experience writing and publishing technical documents or equivalent

- Six-Sigma or equivalent certification

- Experience with FAA regulatory frameworks or safety management systems

- Familiarity with data collection operations, sensor systems, or autonomous vehicle programs

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 105,500.00 - 142,700.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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