Operations Manager

Your role as a Operations Manager

Key responsibilities:

Position Overview
NewCold is seeking a Operations Manager to support warehouse to effectively manage the warehouse
team on site and provide a level of service in line with customer requirements, at a level of cost agreed
in the budget. To create and develop a professional culture on site, in line with our values and ensure
that a positive attitude to Health & Safety is embedded within the team on site.
Roles and Responsibilities
• Ensure a NewCold culture is apparent on the site resulting in employee engagement.
• Implement a cost-conscious culture in line with budgeted expectations, focused on achieving
high levels of customer service.
• Manage the team in line with company policy and ensure agreed health and safety standards
are met.
• Work with customers on improvement initiatives to reduce costs and/or improve service.
• Monitor and react to KPI results and working with the Site Manager to identify and share
improvement ideas, ensuring contractual customer KPI's are met for service and quality.
• Creating a culture of a team focused on health, safety and quality in all aspects of warehouse
activity.
• Complete local KPI reports and share information internally, engaging the local team to search
for improvement opportunities.
• Closely monitor and control all expenditure, but with a real focus on payroll costs. React quickly
to adverse variances.
• Communicate structure on site to include daily team briefs and shift handover.
• Share regular meeting agendas with shifts and local management team.
• Conduct frequent checks on cleanliness and housekeeping to ensure compliance.
• Communicate with relevant parties any deviation from process, quality issues, and service
issues, or risk of failure in these areas.
• Complete agreed internal reporting and communication as required by Site Manager.
• Assist the operation as required by the site, including:
o Support Business Development initiatives as and when required.
o Share best practice and standards with colleagues in other NewCold sites and join
collaborative projects.
o Continually look to opportunities for improvement.

#NCAJ

Who we are looking for:
We are seeking motivated and forward-thinking individuals who thrive incollaborative and fast-moving environments. Our ideal candidate has:

Experience
• 10+ years of experience in operational leadership (warehouse operations preferred)
Education/Certification
• Bachelor's Degree in related field of study

How to apply:
If you are interested in this vacancy and would like to apply, please make surethat you leave your CV in English. Suitable candidates will be invited for afirst interview with the hiring manager. A second interview willfollow with a wider group of NewCold team members.

Can we welcome you on board as our new Operations Manager and help continueour successful growth?