SummaryMorgan & Morgan is seeking an experienced Employment Litigation Operations Manager to lead the operational infrastructure of our California employment practice. This is a senior, high-impact role for a leader who has deep experience managing employment claims at scale, ideally someone who has built, overseen, or driven the claims operations function at a top-tier Employment Practices Liability Insurance (EPLI) carrier.
What You'll Own- End-to-end case oversight across our California employment docket -- ensuring every matter is moving on track, properly staffed, and positioned for the best outcome
- Design and enforce case management workflows, stage gates, and operational standards that drive efficiency across high-volume employment litigation
- Partner with attorneys to identify bottlenecks, remove obstacles, and keep cases progressing from intake through resolution
- Build reporting dashboards and KPIs that give leadership real-time visibility into docket health, cycle times, resolution rates, and team performance
- Develop and maintain vendor and outside counsel panels, ensuring cost-effective, high-quality legal support where needed
- Lead and mentor a team of case managers, paralegals, and operations staff supporting the employment practice
- Evaluate and implement technology tools, case management platforms, and process improvements to increase throughput and reduce friction
- Own the operational playbook for California employment law compliance requirements, including PAGA, FEHA, and wage & hour matters
- Serve as the primary operational liaison between the employment practice and firm-wide operations, marketing, client success, and leadership teams
- As the practice scales, expand operational oversight to employment practices in additional states -- building a national infrastructure from the ground up
What We're Looking For- 5+ years of experience managing employment claims or employment litigation operations, with direct exposure to high-volume California dockets
- Background at a major EPLI carrier strongly preferred
- Deep knowledge of California employment law and its unique exposure landscape: PAGA, FEHA, CFRA, wage & hour class actions, and DFEH/CRD processes
- Proven ability to build and lead teams
- Strong analytical and data skills
- Exceptional communication and stakeholder management skills
- A systems builder and problem solver
- Experience with legal case management platforms
What Morgan & Morgan OffersMorgan & Morgan is the largest personal injury law firm in the United States, with over 1,000 attorneys and offices across the country. Our employment practice is one of the fastest-growing divisions in the firm, backed by industry-leading marketing reach, technology infrastructure, and a mission to fight for the people.
- Competitive base salary + performance bonus
- Comprehensive benefits including medical, dental, vision, and 401(k)
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Salary Range
$175,000-$200,000 USD
BenefitsMorgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
