Job Description

Operations Manager - Wittmann, Arizona

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking an Operations Manager to join our Transportation Technologies team in Wittmann, AZ. This is a fantastic opportunity to grow a versatile career in Management

What are we looking for?

The Operations Manager is a key member of the leadership team and is responsible for the overall leadership of staff, P&L responsibility, revenue growth/EBIT, and safety readiness. This role ensures seamless coordination across various operations, vehicle test garage activities, grounds and building maintenance, and on-site IT services, supporting world-class vehicle development and testing programs.

Salary & Benefits Information

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do

• Day-to-day site and staff management and provide leadership, direction, and accountability for operational departments
• Manage the revenue/cost/EBIT for the facility and drive towards maximizing
• Translate strategic direction from company leadership into daily operational execution by identifying and developing processes to enhance and maximize efficiencies and margin/expense
• Review project files for compliance with operating procedures
• Coordinate and oversee scheduling, resource allocation, and cross-team coordination to support testing programs with other working groups to effectively reach and exceed targeted goals
• Ensure all proving ground activities achieve maximum uptime, safety, confidentiality, and efficiency
• Mentor and develop staff by setting applicable goals, objectives, performance management, and coaching
• Maintain facility assets in accordance with Intertek Safety, Health, Environmental, Quality, Risk management, and Compliance Policies
• Attend technical trade or association meetings
• Serve as a technical resource to employees and clients and drive continuous improvement initiatives in reliability, efficiency, and quality
• Ensure IT systems, networks, and tools reliably support test operations
• Manage and improve operational processes by supporting capital projects, facility upgrades, and new test capability deployments
• Interact with clients, accreditors and/or leadership to resolve issues and manage areas including preventative maintenance programs for tracks, facilities, vehicles, and infrastructure
• Provide support and partner closely with engineering, testing, and external support teams to meet program needs
• Develop and manage operating budgets, forecasts, and cost controls
• Maintain compliance with Intertek standards, local/state regulations, and site policies
• Make business recommendations on capital expenditures and other initiatives
• Promote new business opportunities
• Perform other duties as required.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• Bachelor's degree in Engineering, Operations Management, Facilities Management, or related field (or equivalent experience)
• Minimum of five years general management experience, including supervision of staff, leading multi-disciplined operational teams.
• Experience managing exempt and non-exempt workforces
• Experience with budgeting and managing P&L
• Excellent communication and interpersonal skills
• Excellent leadership and team building skills
• Must possess entrepreneurial qualities
• Must be self motivated and assertive
• Microsoft Office software expertise
• Ability to travel as business needs dictate
• Valid driver's license (required for site operations
• Model Intertek's 10X Energies at all times within the work place, practicing business the right way
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
• Ability to communicate and interact effectively in verbal written and presentation formats
• Must possess the fundamental technical and administrative skills required to perform the job duties
• Must be customer focused and quality driven
• Ability to travel as business needs dictate

Preferred Requirements & Qualifications:

• Advanced degree is preferred
• 5-10+ years of progressive operations or facility leadership experience
• 3-5+ years in a management role with direct reports
• Strong operational discipline, a safety-first mindset, and experience managing multi-function technical teams in complex, outdoor, or industrial environments
• Experience managing large outdoor operations, test sites, manufacturing plants, proving grounds, large scale logistics operations (i.e., aircraft, fleet or similar) is strongly preferred