Ferguson Enterprises

Operations Manager - Inbound

Ferguson Enterprises$56K — $155K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; equivalent experience acceptable
  • 5+ years' management experience in a Distribution/Fulfillment Center
  • 5+ years in inventory/operational tasks
  • Experience with Warehouse Management Systems (WMS)
  • Ability to adapt processes for evolving business needs
  • Outstanding organizational and leadership skills
  • Strong interpersonal skills with a focus on team leadership
  • Understanding of OSHA and DOT regulations
  • Proficient in Microsoft O365 applications

Responsibilities

  • Oversee operational functions of the Distribution Center
  • Lead projects directed by the General Manager
  • Develop and mentor Department Managers
  • Foster communication between corporate and warehouse staff
  • Review operational procedures and performance KPIs for improvement
  • Establish and meet monthly Departmental Goals
  • Communicate timely resolutions to ongoing issues
  • Promote continuous improvement of management practices
  • Drive safety, quality, and profitability
  • Act as a strategic partner and liaison within leadership
  • Ensure efficient and successful warehouse operations
  • Manage inventory control effectively

Benefits

  • Comprehensive health, dental, and vision plans
  • Paid time off and life insurance
  • 401(k) with company match
  • Mental health coverage and family-building benefits
  • Paid parental leave and associate discounts
  • Community involvement opportunities
Full Job Description
Ferguson is currently seeking an Inbound Operations Manager for our Market Distribution Center inUpper Marlboro, MD. If you have familiarity and experience in warehouse management, order fulfillment, inventory control, process management, work-shift coordination, and are organized with great people skills, this is the position for you! This position entails leading all aspects of a 360,000 square foot distribution center with 85 hourly warehouse associates.

With 11 strategically located regional distribution centers and a growing network of 6+ market distribution centers throughout the US this position offers incredible advancement opportunities! We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up.

Responsibilities:

  • Responsible for the operational functions of the Distribution Center
  • Lead other projects as directed by the General Manager.
  • Responsible for developing Department Managers
  • Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.
  • Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.
  • Build upon Departmental Goals monthly and ensure adherence to established KPIs.
  • Communicate, in a timely manner, steps taken to correct problems or ongoing issues.
  • Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
  • Drive safety, quality, and profitability to meet or exceed company objectives
  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results
  • Ensure warehouse operation is led with efficiency and success
  • Manage inventory control in our warehouse


Qualifications:

  • Bachelor's Degree is preferred, equivalent experience will be considered
  • 5+ years' management experience in a Distribution Center / Fulfillment Center environment required
  • 5+ years handling inventory / operational tasks
  • Warehouse Management System (WMS) experience
  • Ability to adapt and change processes to keep pace with the evolving business requirements
  • Outstanding organizational and leadership skills to reliably respond to urgent situations
  • Must be process oriented with good judgment and decision-making abilities
  • Strong interpersonal skills and the ability and desire to lead a team
  • A confirmed understanding of OSHA and DOT regulations
  • Proficient technical skills included but not limited to Microsoft O365 applications


At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$4,743.90 - $12,966.80

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

About Ferguson Enterprises

Ferguson Enterprises is a leading distributor of plumbing and HVAC supplies in the United States. The company offers a wide range of products, including pipes, valves, fittings, faucets, and water heaters, among others. Ferguson Enterprises serves a variety of customers, including contractors, builders, and homeowners. The company has a network of over 1,400 locations across the country, and employs over 28,000 people. Ferguson Enterprises was founded in 1953 and is headquartered in Newport News, Virginia.
Learn more about Ferguson Enterprises
Size
34,637 employees
Market Cap
$26.2 billion
Industry
Founded
1953
5 Year Trend
+8.2%
NASDAQ

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