Operations Manager

Grantek Systems Integration

$105K — $120K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • At least 8 years of experience in operations or sales within a technical or engineering-driven industry.
  • Proficiency in project management methodologies (PMM), sales processes, and engineering design principles.
  • Demonstrated leadership of cross-functional technical teams.
  • Experience with project financials and P&L oversight.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Excellent communication skills and the ability to inspire and mentor teams.
  • Customer-centric approach with a focus on delivering high-quality service.
  • Business acumen with the ability to think strategically and take calculated risks.

Responsibilities

  • Lead and manage project teams to ensure efficient execution, high-quality work, and achievement of chargeability targets.
  • Drive outstanding customer experiences by building strong client relationships and addressing their needs proactively.
  • Support proposal development and contribute to securing new business opportunities.
  • Foster a culture of continuous improvement, innovation, and operational excellence.
  • Mentor and develop direct reports, conducting regular performance reviews and professional development planning.
  • Promote a positive and collaborative work environment, aligning with company strategy and decision-making processes.
  • Stay updated on industry trends, emerging technologies, and best practices to enhance service offerings.
  • Engage in strategic planning and decision-making alongside the District Leader.

Benefits

  • Opportunity to lead a multidisciplinary team in a dynamic environment.
  • Engagement with cutting-edge technologies and industry best practices.
  • Support for professional development and career growth through mentorship.
  • A positive and collaborative work culture that values innovation.
  • Travel opportunities to enhance client relationships and operational strategy.
Full Job Description
Job Description

Grantek Systems Integration is seeking an experienced Operations Manager to lead and inspire a multidisciplinary team, ensuring the successful execution of projects and exceptional client service. This role is hands-on throughout the project lifecycle, including sales, execution, and management. The ideal candidate will have strong leadership abilities, a customer-focused mindset, and a drive for continuous improvement. You will be responsible for project delivery, team performance, financial oversight, and supporting business growth initiatives.

Key Responsibilities:
  • Lead and manage project teams to ensure efficient execution, high-quality work, and achievement of chargeability targets.
  • Drive outstanding customer experiences by building strong client relationships and addressing their needs proactively.
  • Support proposal development and contribute to securing new business opportunities.
  • Foster a culture of continuous improvement, innovation, and operational excellence.
  • Mentor and develop direct reports, conducting regular performance reviews and professional development planning.
  • Promote a positive and collaborative work environment, aligning with company strategy and decision-making processes.
  • Stay updated on industry trends, emerging technologies, and best practices to enhance service offerings.
  • Engage in strategic planning and decision-making alongside the District Leader.
  • Travel up to 10% outside the district as required.


Qualifications

Must-Haves:
  • At least 8 years of experience in operations or sales within a technical or engineering-driven industry.
  • Proficiency in project management methodologies (PMM), sales processes, and engineering design principles.
  • Demonstrated leadership of cross-functional technical teams.
  • Experience with project financials and P&L oversight.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Excellent communication skills and the ability to inspire and mentor teams.
  • Customer-centric approach with a focus on delivering high-quality service.
  • Business acumen with the ability to think strategically and take calculated risks.


Additional Information

This role is being posted to fill an existing vacancy within the team.

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