Operations Manager

Emterra Group

$80K — $105K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of managerial experience in logistics or collection operations preferred.
  • 5+ years of supervisory experience required.
  • Valid DZ/AZ license with air brake endorsement is mandatory.
  • Proficient in Microsoft Office, particularly Excel.
  • Strong time management, organizational, and team-building skills.
  • Excellent oral and written communication skills.
  • Familiarity with RFID GPS, GIS, and vehicle maintenance management is a plus.
  • Knowledge of provincial transportation and environmental regulations is required.
  • Good understanding of the geographic area served.

Responsibilities

  • Manage daily operational processes and support collection operators/drivers.
  • Ensure service excellence and effective labor management.
  • Oversee daily dispatching of collection trucks.
  • Implement and manage progressive discipline and absenteeism programs.
  • Train drivers on operational procedures and health & safety compliance.
  • Ensure adherence to daily operational roll-out and end-of-day procedures.
  • Onboard new hires in collaboration with HR and recruitment agencies.
  • Conduct operational reporting as required on a daily basis.
  • Provide coverage for collections operations when necessary.

Benefits

  • Opportunity to work with one of Canada's Greenest Employers.
  • Competitive wages offered.
  • Comprehensive health benefits package available.
  • Employee Assistance Program provided at no cost to employees.
  • Tuition reimbursement and support for professional development.
  • Encouragement to contribute to organizational growth and improvement.
  • Chance to influence operations and drive positive change.
Full Job Description
Operations Manager

We are currently searching for a dynamic, energetic Operations Manager to join our Smiths Falls Collections team. Reporting to the District Manager you will be a hands-on Manager assisting all with all aspects of the collection's operations, as well as supporting the needs of municipal contracts. You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customers attain the best level of service.

Position Description
  • Manage daily operational processes and support collection operators/drivers.
  • Ensure service excellence, people management, and labour management.
  • Oversee collections operations and the daily dispatching of trucks.
  • Manage progressive discipline and absenteeism program.
  • Manage driver training on operating procedures as well as the health & safety initiatives to ensure compliance and improvement targets are continually met.
  • Ensure daily roll out and end of day procedures are followed.
  • Manage the onboarding of new hires, working with HR and employment agencies.
  • Manage and complete any type of operational reporting required daily.
  • Perform bin/cart delivery as required.
  • Provide back up coverage for collections should an operator be unable to attend work

Skills & Qualifications
  • Minimum 5 years' managerial experience in logistics or collection operations preferred.
  • Minimum 5 years of prior supervisory experience.
  • Valid DZ/AZ license with air brake endorsement required.
  • Advanced computer skills with proficiency in the use of MS Office; Excel is an asset.
  • Excellent time management, organizational, multi-tasking, interpersonal, and teambuilding skills
  • Excellent oral and written communication skills.
  • Previous experience utilizing RFID GPS, GIS, route management, fuel, and fleet/maintenance management is an asset.
  • Knowledge of provincial labour, transportation, and environmental regulations.
  • Has strong knowledge of the geographic area being serviced.


Annual Salary: $80,000-$105,000

Reasons to Apply, Stay and Growwith Emterra Group

  • Opportunity to be part of one of Canada's Greenest Employers!
  • Competitive wages!
  • Comprehensive health benefits (health, dental, and more depending on what you choose)!
  • Employee Assistance Program, paid for by the company!
  • Tuition reimbursement program and professional development support!
  • Be part of an entrepreneurial organization that wants to continue to learn and grow!
  • Ability to have an impact and make a change!

Are you ready to jumpstart your career by joining one of Canada's Greenest Employers and become part of the environmental solution? If so, apply now! We appreciate all applicants who apply however only those who are qualified, will be contacted.

This posting is for an existing vacancy, and we are actively hiring for this position.

Please visit our careers page to see more job opportunities.

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