Operations Manager - Commercial Door Systems

DH Pace

$75K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; 2+ years as Department, Operations, or Project Manager in service provision.
  • Strong knowledge of construction project management and building materials installation.
  • Technical proficiency in mechanical/electrical systems and effective problem solving.
  • Experience facilitating meetings and managing performance reviews for diverse personnel.
  • Thrives in a hands-on environment focused on deadlines and exceptional customer service.

Responsibilities

  • Lead commercial operations to ensure efficiency, safety, and profitability.
  • Enhance operational processes with a focus on customer satisfaction and profitability.
  • Manage job scheduling and execution to meet budgeted sales and gross profit targets.
  • Collaborate on budgets and sales goals, ensuring alignment and tracking monthly.
  • Deliver profit dollars that meet or exceed financial forecasts.
  • Set consistent objectives and action plans aligned with corporate goals.
  • Hire and develop team members while providing daily coaching and performance feedback.
  • Engage with customers to gather feedback, address issues, and explore sales opportunities.

Benefits

  • Comprehensive medical, dental, and vision coverage starting in your first month.
  • Generous paid time off, including holidays and floating holidays.
  • Company-paid life insurance and short- and long-term disability benefits.
  • 401(k) plan with employer match.
  • Options for Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Voluntary supplemental life and critical illness coverage available.
  • Employee discounts for you and your immediate family.
Full Job Description
DH Pace Company, Inc. is hiring an Operations Manager in Austin, Texas to lead all aspects of Commercial Door Systems to ensure high satisfaction levels are maintained for customer construction projects performed. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Bring your experience in management and your technical expertise to our growing team and help us continue to be the trusted name in door solutions.

POSITION OVERVIEW:
  • Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably
  • Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business
  • Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives
  • Collaborate to ensure operating budgets and sales goals align and are on track monthly
  • Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast
  • Establish objectives and action plans and ensure all are consistent with corporate objectives
  • Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews
  • Effectively lead meetings, set performance expectations and hold employees accountable
  • Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities

QUALIFICATIONS:
  • Bachelor's degree preferred with a minimum 2 years' performance as Department Manager, Operations Manager and/or Project Manager in the Service Provider industry with familiarity and knowledge of construction project management and installation of building materials.
  • Possess an ability for technical applications, mechanical/electrical systems and problem solving
  • Experience conducting meetings with exempt and non-exempt personnel, as well as hiring, training, developing and conducting annual performance reviews
  • Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service


What We Offer
  • Comprehensive medical, dental, and vision coverage - available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews


Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

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