Operations Manager

California Water Service Group

$102K — $190K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent relevant experience in the water industry or field operations
  • Five years of management or supervisory experience
  • Five years in a water utility operations role
  • Ability to obtain Washington State Water Distribution Manager 3 and Water Treatment Plant Operator 2 certification within 6 months
  • Washington State Cross-Connection Control Specialist certification
  • Excellent written, verbal, and public speaking skills
  • Proficient in Microsoft Office applications
  • Valid Washington Driver License
  • Must live within 45 minutes of the district

Responsibilities

  • Lead and manage team, oversee performance evaluations, training, and staffing decisions
  • Oversee water distribution operations, capital construction, budget development, and customer service resolution
  • Provide oversight of well sites, treatment plants, and quality compliance
  • Ensure effective operation of water system maintenance and repair programs
  • Train certified operators on decision-making for water quality using SCADA
  • Respond to water quality inquiries; ensure compliance with environmental permits
  • Establish relationships with government officials and represent the company publicly

Benefits

  • Opportunities for professional development and training
  • Support for community involvement and outreach initiatives
  • Participation in a Continuous Improvement program
  • On-call duty availability as required
  • Potential flexibility in work scheduling
Full Job Description
Washington Water Service

Job Description:

The Operations Manager is responsible for managing the operation and maintenance activities of the water system including expense budgets, execution of the capital budget, supporting activities customer service, and SOX compliance. The Operations Manager must establish oneself as a leader in the community and acts as the designated Company official for public meetings or forums. This position will be located in Gig Harbor, WA.

ESSENTIAL FUNCTIONS:

  • Leads and manages team, including prioritizing and assigning work, conducting performance evaluations, oversee training and development, and making hiring, disciplinary and termination recommendations

  • Oversees operations related to distribution, quantity, and quality including maintenance and construction activities, all capital construction and activities, budget development, monitoring expenditures, and resolving complex customer service issues

  • Provides oversight to the operations and maintenance of well sites, system booster stations, reservoirs, treatment plants, compliance water sampling, and testing

  • Provides oversight of the water system: flushing and valve operation program, water main, service, and meter repairs and replacement programs, and fire flow availability tests

  • Ensures certified distribution and treatment operators are properly trained to make decisions that affect water quality and quantity using manual or supervisory control and data acquisition (SCADA)

  • Responds to all water quality and environmental inquiries and issues; participates in inspections, adheres to Washington Water Statewide NPDES Permit and interacts with applicable agencies

  • Schedules and modifies operations to meet Company, local goals and initiatives

  • Establishes and maintains relationships with local government officials; acts as the Company representative in a public forum or before the media

  • Exercise technical expertise in preparing written and oral reports

  • Ensures that employees comply with all safety guidelines per Company policy

  • Collaborates with Company’s Customer Service, Engineering, Water Quality, Environmental and Safety, Rates, and other internal departments

  • Participates in a community service organization consistent with district public outreach plan

  • Participates in and supports the Company’s Continuous Improvement program and projects

  • Available for on-call duty as required periodically

  • Attends meetings and training as directed by Washington Water Service

  • Performs work on site as assigned office location

  • Performs other duties as assigned

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree and, or equivalent relevant water industry or field operations experience

  • Five years of increasingly responsible experience in management or supervisory role

  • Five years of experience working in a water utility in operations, or related field

  • Washington State Water Distribution Manager 3 or the ability to obtain in 6 months

  • Washington State Water Treatment Plant Operator 2 or the ability to obtain in 6 months

  • Washington State Cross-Connection Control Specialist

  • Must live within 45 minutes of the district

  • Excellent written, verbal, and public speaking skills

  • Proficient in the use of Microsoft Office applications

  • Valid Washington Driver License

Salary Range: $102,700 - $190,600

Deadline to submit resume is Sunday, September 6, 2026.

Similar Jobs

More Jobs at California Water Service Group

More Energy & Utilities Jobs

  • Senior VP Sales
    $150K — $250K + senior management options pool, benefits package *
    Dynamic Drain Technologies, LLC
    Boston, MA 02108 (Suffolk County)
  • Sales Engineer
    Environment Air Products
    Cincinnati, OH 45202 (Hamilton County)
  • Puget Sound Energy Inc
    Senior Engineer - Substation Controls
    $108K — $180K *
    Puget Sound Energy Inc
    Kent, WA 98042 (King County)
  • Sypris Electronics
    Estimating Manager
    $90K — $110K *
    Sypris Electronics
    Waukesha, WI 53188 (Waukesha County)
  • Venture Global LNG
    Manager, Contracts
    $135K — $160K *
    Venture Global LNG
    Houston, TX 77084 (Harris County)

Find similar Operations Manager jobs: