U.S. Bank

Operations Manager- AI & Automation Design

U.S. Bank$133K — $156K *
Tempe, AZ 85281In-Person
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 8+ years of relevant experience
  • Deep technical knowledge in AI and automation technologies
  • Proven leadership skills in guiding multidisciplinary teams
  • Excellent communication skills for conveying technical concepts clearly

Responsibilities

  • Lead, mentor, and develop a team of AI and Automation Designers
  • Set expectations for design quality and standards adherence
  • Oversee identification of AI and automation solutions aligned to business strategy
  • Review and guide design recommendations for feasibility and scalability
  • Partner with delivery and engineering teams on project dependencies
  • Serve as a liaison between business leaders and technical teams
  • Guide evaluation of emerging AI technologies for enterprise suitability

Benefits

  • Comprehensive healthcare (medical, dental, vision)
  • Basic and optional life insurance
  • Short-term and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) with employer-funded retirement plan
  • Paid vacation ranging from two to five weeks
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals up to 80 hours annually
Full Job Description
Job Description

The Operations Manager will lead a team responsible for identifying, designing, and executing AI and automation solutions that drive operational efficiency, cost savings, and risk reduction. This role will lead a team of approximately 10 automation professionals, providing direction on priorities, execution, and problem-solving. The leader will ensure high-quality delivery and effective support for internal stakeholders across the enterprise by establishing clear expectations, measuring performance, and building accountability while fostering a collaborative and innovative environment.

Key Responsibilities:

Leadership & Team Development

  • Lead, mentor, and develop a team of AI and Automation Designers

  • Set expectations for design quality, documentation, and standards adherence

  • Promote a culture of collaboration, innovation, and continuous improvement

Solution Design Oversight

  • Oversee identification and definition of AI and automation solutions aligned to business strategy

  • Review and guide design recommendations to ensure feasibility, scalability, and reuse

  • Provide hands‑on design direction for complex or high‑impact initiatives

  • Ensure platform unification through consistent design patterns and architectural decisions

Planning & Delivery Alignment

  • Partner with delivery, engineering, and architecture teams on scope, sequencing, and dependencies

  • Ensure data, system, integration, and infrastructure impacts are identified early

  • Inform cross‑initiative requirements, timelines, and risk considerations

Stakeholder & Decision Support

  • Serve as a senior liaison between business leaders and technical teams

  • Facilitate and sponsor solution workshops to drive alignment and decision‑making

  • Translate complex technical trade‑offs into clear, actionable recommendations

Technology Strategy & Value

  • Guide evaluation of emerging AI and automation technologies for enterprise suitability and value

  • Support cost, complexity, and investment trade‑off assessments

  • Ensure solutions align with long‑term platform and capability strategy

Preferred Skills & Capabilities

Technical Expertise

  • Deep technical knowledge in AI, automation, and related technologies

  • Strong ability to evaluate emerging technologies and determine practical applicability at scale

Leadership and Communication

  • Proven leadership skills with the ability to coach, guide, and align multidisciplinary teams

  • Excellent communication skills, with the ability to clearly convey technical concepts and design rationale

Strategic and Collaborative Mindset

  • Strong collaboration mindset with experience partnering across business and technical teams

  • Tuned leadership presence with the ability to influence outcomes and drive alignment

Scope & Operating Level

  • Operates across multiple initiatives or portfolios

  • Accountable for design outcomes and team effectiveness, not day‑to‑day delivery execution

  • Influences prioritization, investment decisions, and architectural direction

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically eight or more years of relevant experience

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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