Position Summary

The Director, Operations provides operational direction and leadership to Terminal and Area Managers of multi-module, bulk liquid marine, rail, and pipeline terminals within an assigned region.

General Duties and Responsibilities:

• Ensure operations are conducted in a safe and efficient manner and in compliance with all applicable safety, environmental, and regulatory requirements.
• Ensure facilities within assigned region maintain a state of operational readiness for continuity of business and compliance with contractual obligations.
• Execute operations consistent with budgetary expectations and overall organizational goals and objectives.
• Oversight and management of all employees within assigned region. Coordinate with Human Resources and Management as needed.
• Develop operating expense, major maintenance, and capital budgets for review and approval. Implement approved budgets and track business unit performance.
• Oversee the development and execution of capital project(s), major maintenance projects, and tank inspection requests. Coordinate the AFE Development and Project Execution with applicable departments.
• Coordinate with Human Resources and Management to support and develop all employees within the region.
• Assist appropriate customer business groups (i.e., Supply and Scheduling) with operational details of product movement issues.
• Prepare monthly status reports for assigned region.
• Enforce and oversee compliance with all Company Policies and Procedures.
• Enforce and oversee compliance with appropriate State, Local, and Federal Agencies.
• Complete routine operation and inventory inspections and reconciliations.
• Develop an understanding of assigned regions Terminaling Agreement Contracts and assist customers with contractual issues, including quality, scheduling, tankage, billing, etc.
• Develop and conduct annual performance appraisals for direct reports.
• Prepare Annual Budget for respective terminals. Track performance of budget and notify management of major discrepancies.
• Serve as needed in the Incident Command System in the event of an emergency situation.
• Provide operational support to Business Development group as needed to evaluate potential growth opportunities.
• Other duties as assigned.

Position Qualifications

Knowledge, Skills and Abilities:

• Strong leadership skills with the ability to direct and motivate a diverse team.
• Strong working knowledge and understanding of applicable regulatory agencies and regulations, including but not limited to; USCG, OPA 90, DOT-PHMSA, US EPA, Clean Air Act, Clean Water Act, etc.
• Ability and willingness to exemplify safe, efficient, and accountable operations.
• Knowledge of management principles, practices, and techniques applicable to the organization and management of a department.
• Ability to apply management/operations procedures, ensure compliance with regulatory requirements, and promote customer satisfaction.
• Ability to work with a variety of stakeholders and executives, adapting style and work to engage and influence the target audience with clarity, confidence, and conviction most effectively.
• Demonstrated ability to communicate with people consistently, effectively and tactfully on many levels.
• Strong organizational and analytical skills with attention to detail and accuracy.
• Ability to analyze and resolve issues quickly and make sound decisions in a collaborative culture.
• Excellent communication skills, both written and verbal, and ability to interact effectively with various levels of staff and management.
• Proficient in Microsoft Office applications (Word, Outlook, Excel, PowerPoint).

Experience, Education, Qualifications:

• Bachelor's degree or equivalent experience is required.
• A minimum of 10 years' experience with progressive operating and leadership responsibility in facilities representative of the operations of this Company is required; including USCG and DOT-PHMSA regulated facilities.
• Demonstrated experience in successfully managing multiple assets and meeting performance expectations pertaining to Safety, Environmental, Operations, Financial Management, and Personnel Management.
• Possess and maintain a valid driver's license.
• Must be able to obtain and maintain a Transportation Worker Identification Credential Card (TWIC).

Travel:

• Up to 50% travel required. Must be able to travel by air and/or vehicle as required. Requires the ability to travel to field locations where environment may vary significantly.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally position, transport and/or move up to 25 pounds.

• While performing the duties of this Job, the employee is regularly required to:
  • Stand; walk; move across large areas including uneven terrain, sometimes quickly;
  • Be stationary for long periods of time;
  • Communicate and exchange information verbally and in writing;
  • Operate a motorized vehicle during the work shift;
  • Move about in an office environment;
  • Work using repetitive motion.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Work requires physical efforts associated with using the computer and phones to access information.

Working Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

• Regularly in an office environment.
• Occasionally exposed to work in high, precarious places.
• Occasionally exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals.
• Occasionally exposed to outdoor weather conditions; extreme cold; extreme heat.
• Occasionally exposed to non-toxic propane fumes or airborne particles.
• Occasionally exposed to toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

Pay & Benefits

Hiring Range:

• $206,959 - $230,000 Annually (DOE)

Benefits

• Medical/Pharmacy Plan
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Flexible Spending Account Plan
• Health Savings Account
• Tuition reimbursement
• 401(k) Plan with Company Match
• Employee Assistance Plan
• Paid Time Off (PTO) - 1st Year Employee - 80 hours Total (3.08 Hours - Bi-weekly Accrual)
• Paid Holidays - 9 Company Recognized Holidays
• Tuition Reimbursement Program
• Wellness Program