Job Title: Operations Coordinator - Air & Ocean Events Logistics
Job Location: Chicago, Illinois
Schedule: Monday - Friday (with flexibility for evenings, weekends, and travel during peak event periods)
Job Purpose:
The operations Coordinator is responsible for managing and executing end-to-end logistics operations for import and export shipments, including time-sensitive event cargo. This role ensures operational milestones are met, shipments are delivered successfully, and all files are completed, invoiced, and closed in accordance with DHL Global Forwarding standards.
Key Responsibilities:
Operational Execution - Coordinate daily import and export operations across air, ocean, and road freight
- Manage end-to-end shipment processes from origin to destination
- Book cargo capacity with airlines and other carriers
- Support handling of general cargo and specialized event shipments
File Management & Compliance- Ensure shipment files are completed and closed post-delivery
- Update milestones in CargoWise or relevant systems
- Manage cost accruals and vendor entries for invoicing
- Maintain compliance with internal policies and regulations
Coordination & Collaboration- Work with internal teams and external partners
- Collaborate cross-functionally to execute logistics operations
- Support team coordination to meet deadlines
Performance Monitoring & Escalation- Monitor operations and identify potential delays
- Escalate issues with recommended solutions
- Drive efficiency and cost improvements
Event Logistics Support- Support logistics planning and execution for events
- Provide on-site or remote operational support
- Travel domestically as required
Qualifications & Requirements
- Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred
- Experienced in import/export operations with an emphasis on Air freight
- Knowledge of ocean and multimodal transport processes
- Experience with CargoWise or similar systems preferred
- Dangerous Goods experience preferred
- Strong carrier coordination experience
Skills & Competencies
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving and attention to detail
- Effective communication and teamwork skills
- Ability to perform under pressure during peak periods
Working Conditions
- Office-based role
- Flexibility required for evenings, weekends, and travel during peak periods
Pay Range: $68,722.50 - $91,630.00+ (Based on Experience)
Benefits (All Non-Union Employees)- Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
