Operations Coach, Franchise Performance

Driven Brands

$66K — $118K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operations analysis or coaching role
  • Strong analytical mindset with ability to connect data to business outcomes
  • Exceptional communication skills to simplify complex concepts
  • Comfortable working directly with franchise operators
  • Proficient in Excel; experience with SQL, Python, BI tools preferred
  • Ability to balance data insights with operational constraints

Responsibilities

  • Partner with franchise owners to analyze performance and identify improvement opportunities
  • Translate KPIs and dashboards into clear, actionable insights
  • Lead discussions to prioritize actions that drive results
  • Identify trends and best practices across the franchise network
  • Enhance reporting for clarity and usability
  • Collaborate with internal teams on performance drivers

Benefits

  • Health and wellness benefits including paid time off
  • Flexible access to earned wages through early pay program
Full Job Description
JOB DESCRIPTION:

We are looking for an Operations Coach to partner directly with 1-800 Radiator franchise owners and help them improve business performance through data-driven insights.

This is not a traditional analytics role. Whileyou’llwork with data and reporting, your primary focus is helping operatorsunderstandwhatshappening in their business, whyitshappening, and what actions to take next.

You will act as atrusted advisor to franchisees, turning complex data into clear, actionable recommendations that drive revenue growth, profitability, and operational improvement.

How you willOwn It:

  • Partner with franchise owners toanalyze performance andidentifyopportunities to improve sales and profitability

  • Translate reports, KPIs, and dashboards intosimple, actionable insights

  • Lead performance conversations and help operators prioritize theright actions to drive results

  • Identifytrends, gaps, and best practices across the network

  • Support and enhance reporting where needed, focusing onclarity and usability over complexity

  • Collaborate with internal teams (Operations, Finance, Analytics) toalign onkey initiatives and performance drivers

WhatyoullBring:

  • Strong analytical mindset with the ability tointerpret data and connect it to business outcomes

  • Exceptional communication skills 6 able to explain complex concepts in a clear, practical way

  • Comfortable working directly with operators and influencing decisions

  • ProficiencyinExcel; Experience withSQLandPython; familiarity with BI tools (Qlik, Tableau, Power BI) is a plus

  • Ability to balancedata, business judgment, and real-world operational constraints

AddedFuelif you have:

  • Thinks like an operator, not just an analyst

  • Can turn data into aclear story and action plan

  • Naturally curious and focused on solving business problems

  • Enjoysworking in a fast-paced, team-oriented environment

This is a high-impact position with direct visibility into franchise performance. Your work will directly influence how operators run their business and drive measurable results across the network.

#LI-DM1

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#DBCORP

Position Location:

California

Compensation Range:

$66,500.00 - $118,800.00

Compensation Frequency:

Annual

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here:

Get early access to 50% of your earned wages at any time through our program.

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