Operations Analyst

MDW Associates

$75K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in operations analysis or similar roles
  • 1-2 years in a staff-level position, particularly in a government setting
  • Proficient in correspondence management and task tracking
  • Experience with SharePoint and preparing professional materials
  • Strong interpersonal skills for effective collaboration
  • Must possess an Active Secret Security Clearance
  • Bachelor's Degree is mandatory

Responsibilities

  • Manage and update standard operating procedures (SOPs)
  • Oversee the awards program from nominations to final decisions
  • Coordinate award presentation logistics and events
  • Administer the Acquisition Exchange Program (AEP) throughout its lifecycle
  • Provide training and contact support for program participants
  • Manage responses and tasks in the Correspondence and Task Management System (CATMS)
  • Maintain the website with up-to-date DoW acquisition resources

Benefits

  • Comprehensive health, dental, and vision insurance
  • Group life insurance along with short and long term disability coverage
  • Retirement plan with 401(k) contributions
  • Flexible leave policy promoting work-life balance
Full Job Description
MDW Associates is currently seeking an Operations Analyst to work with our government client in Arlington, VA. The Operations Analyst will support the Office of the Under Secretary of War for Acquisition and Sustainment (OUSW(A&S)), which plays a critical role within the Department of War (DoW).

This role is a hybrid position that is two to three days per week on-site.

The Operations Analyst may perform a combination of some or all of the following duties:
  • Manage standard operating procedures (SOPs), to include tracking, updating, creating, disseminating, and auditing SOPs.
  • Manage awards program, supporting all phases from the initial call for nominations, through nomination intake and review, and concluding with final award decisions, recipient notification, and program close-out activities.
  • Responsibilities also include managing the process for the award presentation, such as coordinating logistics, preparing presentation materials, ensuring proper recognition of recipients, and facilitating any associated ceremonies or events.
  • Manage the Acquisition Exchange Program (AEP), supporting all phases from submission of applications through review and nomination, assignment tenure, and conclusion.
  • Provide routine contact and training to maximize participant opportunities and experience.
  • Manage the input and flow of responses in the Correspondence and Task Management System (CATMS) to ensure all tasks are completed in a timely manner.
  • Demonstrate expert-level understanding of the roles, responsibilities, and equities to efficiently evaluate incoming tasks.
  • Provide informed recommendations for acceptance and assignment to the appropriate directorate(s) or advise on rejection of tasks with a recommended OSD level OPR.
  • Manage and regularly update the website to provide an intuitive, comprehensive and up to date resource of DoW-level contract and pricing-related policies, regulations, guidance, training and e-Business tools for the DoW Acquisition and Contracting community.

Required Experience/Skills:
  • At least 5 years of practical experience, including at least 1-2 years of recent staff-level service.
  • Demonstrated ability in correspondence management and task tracking, supporting administrative workflows, SharePoint sites, preparing professional correspondence and briefing materials, and the ability to collaborate across teams and stakeholders.
  • Adaptable in dynamic environments, integrity in handling sensitive information, initiative in anticipating needs, and strong interpersonal communication to foster effective collaboration.

Education Requirements:
  • Bachelor's Degree is required.

Security Requirements:
  • Candidates for this position must have an Active Secret Security Clearance.

Additional Information

We offer a competitive and comprehensive benefits and compensation package for our employees, including but not limited to:
  • Health
  • Dental
  • Vision
  • Group Life Insurance/Long Term Disability/Short Term Disability
  • Retirement/401(k)
  • Flexible Leave Policy

All your information will be kept confidential according to EEO guidelines.

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