Location: USA - VIRTUAL - US Texas or any other DSV Location
Division: Solutions
Job Posting Title: Operational Excellence Manager, XSite
Time Type: Full Time
POSITION SUMMARY The Operational Excellence (XSite) Manager serves as a strategic partner within the Quality department, responsible for the evolution of the company's visual management & foundational program. Initiative that aims for Operational Excellence in regard to standardization, continuous improvement and people development in operations globally.
Key priorities for this position is the implementation of visual management at new and existing locations through utilizing the foundational elements of the company's program. The manager will also support sites through training of the responsibilities, providing clear direction and expectations, conducting annual audits at the sites and meeting regularly with all sites in order to ensure the sites goals are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES - 5S and Visual Management Programs: Oversee training and development of the 5S Program, 5S Audits, Communication center standards, visual management within the program and rolling out guidelines per policy
- Content Transformation: Contribute to the development of interactive content, training videos, and gamification modules to move from high level instructions to engaging learning experiences for the foundational program.
- Site Support & Training: Serve as a point of contact for sites, training site leadership on the Visual Management program, management, and communicating on available metrics.
- Document Alignment: Coordinate with the Quality team and Document Control to manage updates, edits, and sustainability requirements for all forms and training materials related to X Site
- Compliance & Auditing: Conduct site audits for compliance with regional standards and to prepare sites for the next level.
- Continuous Improvement: Collaborate with cross-functional teams to identify training gaps and the creation of additional content as needed.
- Other duties as deemed necessary by manager
EDUCATIONMinimum B.S. , Quality Systems/ Visual Management Manager experience, or equivalent
SKILLS & ABILITIES - Computer Skills: Microsoft 365 (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides)
- Language Skills: Excellent communicator who understands how to explain difficult concepts in an understandable way. Excellent grammar and writing abilities.
- Soft Skills: Ability to communicate with varying audiences, from executive leadership to site-level associates.
- Project Management: Must be able to orchestrate multiple content projects simultaneously and prioritize based on rapid site growth.
- Specialized Knowledge: Understanding of document control, high-tech environments, and visual management
Other Skills- Project Management
- Data Analysis
- Attention to Detail
- Growth and Improvement Mindset
- Cross-functional Collaboration
CORE COMPETENCIESIndependent Contributor
• Accountability
• Communication / Building Partnership
• Customer Orientation
• Developing Oneself
• Drive for Results
• Embracing Change
• Problem Solving
• Professional Competencies
PHYSICAL DEMANDSOther Physical Requirements: Must wear composite-toed boots, hearing protection, ability to travel by car or plane, high frequency of computer keyboarding, high frequency of viewing a computer monitor.
WORK ENVIRONMENT Work is performed primarily in the office during daytime working hours. The noise level in the work environment is usually quiet in office settings and moderate in other situations.
For this position, the expected base pay range is $90,000.00 - $100,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
Operational Excellence Manager, XSite
Austin
