Operating Executive

Lyra Technology Group

$175K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA preferred.
  • Proven track record of revenue generation on a limited budget.
  • Strong experience in P&L management and financial budgeting.
  • Background in hiring, development, and performance management.
  • Experience in SMB general management or senior leadership, preferably in MSP, SaaS, or services.
  • Resourceful and willing to engage in hands-on problem-solving.
  • Excellent communication and leadership skills.

Responsibilities

  • Develop and execute strategic plans to achieve financial targets and monitor performance.
  • Drive revenue growth through effective sales strategies and client relationship management.
  • Recruit, develop, and motivate a high-performing team with clear goals and feedback.
  • Streamline processes to enhance compliance and maintain quality and efficiency.
  • Ground priorities and initiatives in data, tracking key customer metrics.

Benefits

  • Opportunity to work in a long-term investment environment with a buy-and-hold strategy.
  • Autonomous management style that respects existing company cultures and teams.
  • Access to resources that combine small company agility with large business scale.
  • Collaboration with a diverse community of senior executives and entrepreneurs.
Full Job Description
Operating Executive - Role Overview:

Lyra Technology Group is seeking an Operating Executive who is ready to step into a leadership position and drive organic EBITDA growth and recurring revenue at a small operating company. The ideal candidate thrives in a hands-on environment, makes smart trade-off decisions between growth and profitability, and inspires high-performing teams.
Responsibilities:
  • Develop and execute strategic plans to hit financial targets, monitor performance, and make disciplined, ROI-driven decisions.
  • Drive revenue growth through effective sales strategies, client relationship management, and building a high-performing sales and marketing team.
  • Recruit, develop, and motivate a results-oriented team. Set clear goals, provide regular feedback, and foster a culture of continuous improvement.
  • Streamline processes, ensure compliance, and maintain a strong focus on quality and efficiency.
  • Ground priorities and growth initiatives in data, tracking key metrics across new customers, retention, pricing, and cross-sell/upsell.
Requirements:
  • Bachelor's degree (MBA a plus)
  • Demonstrated technical proficiency across IT infrastructure, cloud solutions, help desk operations, AI solutions, and/or cybersecurity, with the ability to evaluate and oversee the work of a technical team and provide hands-on support when operational needs demand it.
  • Background in people management including hiring, development, and performance management.
  • Experience in IT services (ideally an MSP) servicing SMB clients.
  • Resourceful, scrappy, and willing to roll up sleeves on both strategic and day-to-day challenges.
  • Excellent communication, problem-solving, and leadership skills.

You will also have the opportunity to work closely with, learn from, and share perspectives with a community of peer executives across our portfolio. This group includes ambitious first-time senior leaders, entrepreneurs who have built companies over decades, and seasoned operators with deep industry and functional expertise.

The base compensation for this role is targeted at $175,000 and will include annual bonus and long-term incentives.

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