Operating Executive - Role Overview:Lyra Technology Group is seeking an Operating Executive who is ready to step into a leadership position and drive organic EBITDA growth and recurring revenue at a small operating company. The ideal candidate thrives in a hands-on environment, makes smart trade-off decisions between growth and profitability, and inspires high-performing teams.
Responsibilities:- Develop and execute strategic plans to hit financial targets, monitor performance, and make disciplined, ROI-driven decisions.
- Drive revenue growth through effective sales strategies, client relationship management, and building a high-performing sales and marketing team.
- Recruit, develop, and motivate a results-oriented team. Set clear goals, provide regular feedback, and foster a culture of continuous improvement.
- Streamline processes, ensure compliance, and maintain a strong focus on quality and efficiency.
- Ground priorities and growth initiatives in data, tracking key metrics across new customers, retention, pricing, and cross-sell/upsell.
Requirements:- Bachelor's degree (MBA a plus)
- Demonstrated technical proficiency across IT infrastructure, cloud solutions, help desk operations, AI solutions, and/or cybersecurity, with the ability to evaluate and oversee the work of a technical team and provide hands-on support when operational needs demand it.
- Background in people management including hiring, development, and performance management.
- Experience in IT services (ideally an MSP) servicing SMB clients.
- Resourceful, scrappy, and willing to roll up sleeves on both strategic and day-to-day challenges.
- Excellent communication, problem-solving, and leadership skills.
You will also have the opportunity to work closely with, learn from, and share perspectives with a community of peer executives across our portfolio. This group includes ambitious first-time senior leaders, entrepreneurs who have built companies over decades, and seasoned operators with deep industry and functional expertise.
The base compensation for this role is targeted at $175,000 and will include annual bonus and long-term incentives.