Deloitte

OpenText Lead/Manager

Deloitte$90K — $175K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of team leadership in client delivery and operations processes.
  • Proficiency in OpenText Content Server/Content Suite/Extended ECM as a developer or administrator.
  • Experience with OpenText applications like Content Server and Document Presentment (Exstream).
  • Knowledge or experience in content services strategy or data archiving is a plus.
  • 7-10 years of technology implementation experience, including OpenText Script development.
  • Familiarity with data integration tools such as SSIS and performance troubleshooting in relational databases.
  • Bachelor's degree in a relevant IT discipline or equivalent work experience.

Responsibilities

  • Contribute to the design and implementation of content services for clients.
  • Engage in the sales cycle and support business growth initiatives.
  • Deliver client mandates and provide advisory services on best practices.
  • Collaborate with various teams to ensure client satisfaction.
  • Support the development of the sales pipeline through client engagement and presentations.
  • Assist clients in identifying their needs and delivering quality solutions.
  • Participate in practice development efforts to enhance team capabilities.

Benefits

  • $4,000 annual mental health support.
  • $1,300 flexible benefit spending account.
  • Firm-wide closures known as 'Deloitte Days'.
  • Dedicated days off for learning and development.
  • Flexible work arrangements and a hybrid work structure.
Full Job Description
6/11/26

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Job Type: Permanent Work Model: Remote Reference code: 133517 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

What will your typical day look like?

By joining our team, you will contribute to our shared success and that of our clients. As a key member of our Intelligent Content Solutions practice, you will support clients in the scoping, design, and implementation of content services solutions. You'll collaborate closely with team members, participate in sales cycles, and contribute to the delivery and growth of our practice. You'll have the opportunity to work on various projects, engage directly with clients, and deliver services with quality. Your passion for emerging technologies will help you adapt to various roles and client needs. You will assist in advancing the business by helping clients identify their needs, contribute to deliverables, provide recommendations, and participate in practice development efforts.

You will deliver client mandates and contribute to advisory services, while learning and leveraging industry best practices. Working with our diverse team of professionals, you will help ensure client satisfaction, while we support your career growth and skills development. Your passion for lifelong learning means you'll continue to expand your knowledge, learn from others, and seek continuous opportunities to grow.

About the team

Our Intelligent Content Solutions practice helps clients with their end-to-end journey from upfront strategy through to implementation and operations. In this role, you will help build our sales pipeline, engage clients to present Deloitte's thought leadership, educate them on the "art of possible," and advise them on implementing solutions and business processes that achieve tangible outcomes. You will work with industry experts, business stakeholders, and project delivery teams in a fast-paced and collaborative environment. You will have opportunities to grow as a professional and mentor others on their career path. We work with different vendors in the marketplace to bring the right solutions and capabilities to our clients. Our team values continuous learning, coaching, and mentorship, supporting each practitioner to recognize their full potential.

Enough about us, let's talk about you

You are someone who is:

  • Experienced in leading teams through client delivery, RFP/RFI and day to day operations processes.
  • Experienced with OpenText Content Server/Content Suite/Extended ECM as a developer or administrator.
  • Experienced with one or more of: Content Server, xECM for SAP, Info Archive, Document Presentment (Exstream).
  • Exposure and/or experience in one of the following subject areas is an asset:
    o Content services strategy
    o Data archiving
    o Technology innovation ideation, evaluation, and adoption
    o Enterprise architecture
    o User Experience (UX)
  • 7-10 years of hands-on technology implementation experience, including some or all of:
    o OpenText Script development
    o OpenText Technology: Content Server, Archive Center/Server, Directory Services
    o OpenText application components: web reports, live reports, forms, form templates, workflows
    o SAP ABAP development
    o Object oriented programming, preferably Java or .NET
    o Front-End (JavaScript, HTML, CSS) development
    o Web Services (REST, SOAP) development
  • Experience with various aspects of technology solution implementation, such as:
    o Technical specification development
    o Feature implementation and unit testing
    o COTS software platform installation and configuration with specific experience around OpenText applications
    o Data / information model development
    o Data / content migration
  • Knowledge of data integration tools and platforms such as Microsoft SQL Server Integration Services (SSIS), OpenText Magellan Integration Center or similar
  • Understanding of relational DB fundamentals including data modelling and design, and performance troubleshooting
  • Understanding of web application technologies and architectures
  • OpenText certifications will be considered an asset
  • Able to conceive and communicate new ideas and conceptualize innovative approaches and solutions
  • Bilingualism (English, French) will be considered an asset
  • College, bachelor's degree or equivalent work experience with specialization in Management Information Systems, Computer Science, Software Engineering or other IT related disciplines


Total Rewards

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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