Solera Holdings

Onsite Client Training Consultant

Solera Holdings$80K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of experience in dealership Fixed Operations, including Sales and/or Finance management roles
  • 2-5+ years of experience in on-site software implementation preferred
  • Experience with Auto/Mate DMS is advantageous
  • Bachelor's degree preferred, or equivalent education and experience
  • Proficient with Microsoft Office Suite preferred
  • Strong training and presentation skills, both in groups and one-on-one
  • Excellent communication abilities, especially over the phone
  • Bi-lingual (English/Spanish) is a plus

Responsibilities

  • Deliver engaging on-site consultation and training during Auto/Mate software installations
  • Advise dealership management on best practices for system setup and software use
  • Collaborate with dealership management to gather critical decision-making data
  • Guide customers in creating custom reports and dashboards
  • Monitor and ensure the completion of the onsite training plan

Benefits

  • Opportunity to travel 75% of the time
  • Engage with diverse clients and make impactful contributions
  • Dynamic work environment that fosters professional growth
  • Ability to shape success in client operations
  • Transformative role within the company and for clients
Full Job Description
Professional Services Consultant - Auto/Mate DMS Sales & Finance Implementation/Training Specialist

The Role

Are you passionate about helping businesses thrive? As a DMS Sales & Finance Professional Service Consultant, you'll be a key player in providing on-site or remote training and expert advice to ensure our clients' dealerships achieve peak efficiency and profitability with the Auto/Mate DMS Sales and Desking applications. Enjoy traveling 75% of the time, meeting new people, and exploring new places as you make a difference!

What You'll Do
  • Deliver engaging on-site consultation and training sessions during new installations of Auto/Mate Enterprise Software, fostering customer confidence and trust.
  • Provide expert advice to dealership management on best practices for system setup and software usage, ensuring compliance with business plans, industry trends, existing processes, and relevant laws.
  • Collaborate closely with dealership management to gather critical data for decision-making and reporting.
  • Guide customers in creating custom reports and dashboards to meet their specific reporting needs.
  • Ensure the successful completion of the onsite training plan by monitoring progress throughout the installation week.


What You'll Bring
  • 3-5+ years of dealership Fixed Ops experience required, including roles in dealership Sales and/or Finance department management.
  • 2-5+ years of on-site implementation experience preferred.
  • Prior Auto/Mate DMS experience is a plus.
  • Bachelor's degree preferred or an equivalent combination of education and experience.
  • Proficiency in Microsoft Office Suite preferred.
  • Strong experience in training and presenting, both in group settings and one-on-one.
  • Excellent communication skills, including effective phone communication.
  • Bi-lingual (English/Spanish) preferred


Why Join Us? If you're looking for a dynamic role where you can travel, build meaningful connections, and help clients optimize their operations, this is the perfect opportunity for you. Apply today to become an essential part of our team and help shape the future success of our clients and our company!

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

About Solera Holdings

Solera Holdings, Inc. is a global leader in risk and asset management data and software solutions for the automotive and insurance industries. The company was founded in 2005 and is headquartered in Irving, Texas. Solera's solutions are used by more than 235,000 customers in over 90 countries, and the company has over 6,600 employees worldwide. Solera's products and services include vehicle valuation and identification, collision repair and claims management, and risk and asset management software. The company is committed to using data and technology to improve the efficiency and accuracy of the automotive and insurance industries.
Learn more about Solera Holdings
Size
6,600 employees
Industry
Founded
2015

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