Qualifications

• Customer service or administrative experience in a related field required.
• Supervisory experience preferred for effective team leadership.
• College degree or professional certification is advantageous.
• Strong written and verbal communication skills essential.
• Basic math proficiency and familiarity with Microsoft Office required.
• Knowledge of Building Link and security systems is beneficial.
• M100 and CMCA certification preferred; willingness to obtain is acceptable.

Responsibilities

• Deliver high-quality concierge services to residents.
• Foster positive relationships and respond to resident inquiries promptly.
• Organize community events to enhance resident engagement.
• Manage front desk operations, including scheduling and training staff.
• Conduct bi-weekly property inspections and handle violation notices.
• Oversee security checks and monitor building safety.
• Assist with budget preparation and coordinate with accounting on financial matters.

Benefits

• Comprehensive medical insurance with multiple plan options.
• Dental, vision, and accident insurance included.
• Life insurance coverage provided.
• 401(k) with employer match available.
• Generous Paid Time Off and sick leave policy.
• Opportunities for career development and training.
• Employee discounts at various partner companies.
• Sabbatical program offered for long-term employees.
• $500 referral bonus for employee recruitment.
• Comprehensive Employee Assistance Program (EAP) services.