Arcetyp LLC is looking for an Onsite Government Contract Clinic Manager to support the client. This will be an on-site, in-office position located in Charleston, SC.
POSITION DUTIES:
- The Clinic Manager for this Federal Law Enforcement Training Center (FLETC) site is responsible for the day-to-day management, supervision, and operational execution of enterprise health unit services supporting federal law enforcement training programs.
- This role ensures the delivery of high-quality, timely, and compliant clinical and occupational health services in accordance with the Government Performance Work Statement (PWS), Quality Assurance Surveillance Plan (QASP), and all applicable federal, state, and local regulations.
- The Clinic Manager serves as the on-site leader, coordinating multidisciplinary medical staff, managing clinic operations, and interfacing with the Government to ensure mission readiness, effective patient care, and adherence to performance standards in a dynamic, high-throughput training environment.
POSITION DUTIES:
- Bachelor's degree in Healthcare Administration, Nursing, Public Health, or a related healthcare field (Master's degree preferred)
- Clinical background preferred (e.g., Registered Nurse, Nurse Practitioner, or equivalent healthcare professional)
- Demonstrated knowledge of:
- Occupational health and medical surveillance programs
- Clinical operations management in outpatient or urgent care settings
- Federal healthcare delivery environments or comparable large-scale institutional healthcare systems
- Familiarity with regulatory and compliance frameworks, including OSHA, HIPAA, CLIA (if applicable), and healthcare credentialing processes
REQUIRED EXPERIENCE:
- Minimum 5-7 years of progressively responsible experience in healthcare or clinic operations management
- At least 2-3 years in a supervisory or leadership role managing clinical and administrative staff
- Experience managing multi-disciplinary healthcare teams (physicians, nurses, EMTs, technicians, and administrative personnel)
- Demonstrated experience with:
- High-volume patient throughput environments (e.g., urgent care, occupational health clinics, training environments)
- Quality control programs and performance-based service contracts
- Staff scheduling, workload balancing, and surge support planning
- Medical documentation systems and reporting requirements
- Experience supporting government contracts or working in federal/military healthcare environments is highly desirable
REQUIRED CERTIFICATIONS:
- Active and unrestricted professional license (if clinically credentialed), such as:
- Registered Nurse (RN), Nurse Practitioner (NP), or equivalent (preferred)
- Basic Life Support (BLS) certification (required)
- Advanced Cardiovascular Life Support (ACLS) certification (preferred; may be required depending on clinical role)
- Certification in healthcare management (e.g., Certified Medical Practice Executive (CMPE), Certified Healthcare Administrative Professional (cHAP), or equivalent) is desirable
POSITION FUNCTIONS / ROLES:
- Clinic Operations Management
- Oversee daily operations of the site's health unit, ensuring efficient delivery of clinical services
- Coordinate patient flow, triage processes, and clinical scheduling to meet training demands
- Ensure clinic readiness, including staffing, equipment, supplies, and facility compliance
- Staff Supervision and Leadership
- Supervise clinical and administrative staff, including physicians, nurses, medical assistants, EMTs, and support personnel
- Develop and manage staff schedules to ensure adequate coverage across all operational hours, including surge and after-hours requirements
- Provide leadership, mentorship, and performance oversight to ensure high-quality service delivery
- Quality Control and Compliance
- Implement and maintain the Contractor's Quality Control (QC) program in alignment with QASP requirements
- Monitor performance metrics, identify deficiencies, and implement corrective actions to prevent performance deductions
- Ensure compliance with all applicable regulations, policies, and credentialing requirements
- Medical Surveillance Program Support
- Support execution of medical surveillance and occupational health programs, including tracking, reporting, and follow-up activities
- Ensure timely submission of required reports (e.g., monthly health statistics, OSHA reporting, incident notifications)
- Maintain accurate medical records and surveillance data in accordance with contract requirements
- Government Interface and Reporting
- Serve as the primary on-site point of contact for the Contracting Officer (CO), Contracting Officer's Representative (COR), and Medical Liaison Officer (MLO)
- Participate in performance meetings and provide status updates, reports, and documentation as required
- Ensure timely submission of all deliverables, including procedures manuals, staffing updates, and operational reports
- Emergency and Incident Response Oversight
- Ensure readiness for medical emergencies, including coordination with EMS and local emergency services
- Oversee response to training injuries, urgent care needs, and medical incidents
- Ensure compliance with reporting timelines for emergency transport and incidents
- Logistics and Resource Management
- Oversee medical supplies, pharmaceuticals, and equipment management
- Ensure proper inventory control, ordering, and distribution of formulary items
- Coordinate maintenance and calibration of medical equipment
- Continuous Improvement and Risk Management
- Identify operational risks and implement mitigation strategies
- Support continuous process improvement initiatives to enhance efficiency and quality of care
- Ensure staff adherence to safety protocols and infection control procedures
Min. Citizenship Status Required: U.S Citizenship.
LOCATION: Charleston, SC
COMPENSATION: Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees.
