Metropolitan Jewish Health System

On-Call Triage RN Supervisor

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduate from an accredited School of Nursing; BSN preferred
  • Three years of hospice nursing experience
  • Supervisory or leadership experience preferred
  • 2-5 years of on-call hospice experience required
  • New York State RN licensure required
  • Current CHPN certification preferred

Responsibilities

  • Provide leadership and support to Call Center staff for clinical and non-clinical issues
  • Elevate complex issues to Team Manager, AOC, or Hospice MD on call
  • Deliver quality telephonic intervention to patients according to their Plan of Care
  • Ensure adherence to policies and procedures within the call center
  • Foster a collaborative environment among the staff

Benefits

  • Sign-on bonuses or student loan assistance for clinical staff
  • Free online RN to BSN and MSN degree programs
  • Tuition reimbursement for all staff
  • Dependent tuition reimbursement for clinical staff
  • Generous paid time off, including birthdays
  • Comprehensive medical, dental, and vision coverage for employees and families
  • Two retirement plans: 403(b) and employer-paid pension
  • Flexible spending options
  • Participation in the Federal Government's Paid Student Loan Forgiveness Program (PSLF)
Full Job Description
Req #:
3959
Job ID:
15371
Job Location:
New York, NY
Zip Code:
10041
Category:
Management - Clinical
Agency:
MJHS Hospice & Palliative Care
Status:
Regular Full-Time
Office:
Office/Field

Salary:
$78,000.00 - $84,000.00 per year

Responsibilities:

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

Qualifications:
  • Graduate from an accredited School of Nursing, BSN or BS degree preferred
  • Three years of Hospice nursing experience
  • Supervisory or leadership experience preferred
  • 2-5 years Hospice experience/On Call required
  • New York State RN licensure
  • NYS valid license preferred
  • Current CHPN certification preferred

About Metropolitan Jewish Health System

Metropolitan Jewish Health System is a non-profit organization that provides health care services to seniors and individuals with chronic illnesses in the New York City area. The organization was founded in 1907 and has since grown to become one of the largest providers of home health care, hospice care, and long-term care in the region. Metropolitan Jewish Health System's services include skilled nursing, rehabilitation, palliative care, and social work. The organization is committed to providing high-quality, compassionate care to its patients and their families. Metropolitan Jewish Health System is headquartered in Brooklyn, New York.
Learn more about Metropolitan Jewish Health System
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