Office Lead & EA to CEO -US

Orbital

$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of operational management experience in a fast-paced environment
  • Strong organizational skills with a keen eye for detail
  • Experience in managing office logistics and vendor relationships
  • Proven ability to support executive leadership effectively
  • Comfortable working in a dynamic, uncertain startup environment

Responsibilities

  • Oversee daily operations of the Manhattan office and set the office culture
  • Manage vendor relationships, facility needs, and office supplies
  • Ensure office technology and space utilization promote efficiency
  • Support CEO with calendar management and logistical coordination
  • Act as point of contact for the LA office and remote team members
  • Design and execute engaging team events and social gatherings

Benefits

  • Ownership role with high impact on office culture and operations
  • Opportunity to work at the convergence of law, AI, and SaaS
  • Rapid company growth with substantial investment backing
  • Influence in shaping the US operations from the ground up
  • Collaborative work environment valuing employee input over strict hierarchy
Full Job Description
The Role

We're growing fast in the US, headcount doubling over the next 12 months and we need someone in Manhattan who takes genuine pride in making everything around them work brilliantly.

That's where we come in. Orbital Copilot is the AI assistant built exclusively for commercial real estate law. Developed with former practicing real estate lawyers, it accelerates complex due diligence by up to 70% while delivering legal-grade precision.

You'll be a core member of our Manhattan office, owning the day-to-day running of the office and creating the environment for our fantastic NY-based team to thrive. You'll also provide operational oversight of our secondary LA office, and as we hire remote roles across the US, you'll help build the foundations to ensure everyone, in-office or remote, is set up for success and feels genuinely part of the Orbital team.

This is a hands-on, ownership-first role. The person who thrives here takes genuine ownership, has high standards and a sharp eye for detail, brings real experience making offices and workplaces genuinely great, and is comfortable providing day-to-day executive support to a busy CEO. You'll report into the Head of Operations and work as part of the Back Office team.

You'll be based in our Manhattan office 5 days per week.

What You'll Own

New York Office Operations

You'll own how our NYC hub runs day to day: the feel of the place, the energy when people walk in, and all the behind-the-scenes work that lets a high-performing team focus on doing their best work.

You will:
  • Set the tone the moment people walk in as you're the first person the team and guests see
  • Own the day-to-day running and standards of the New York office and take real pride in making it genuinely great
  • Manage vendor relationships, facilities coordination, and office supplies
  • Make sure the fridge is stocked, lunches are sorted, and the office feels like somewhere people actually want to be
  • Ensure the office technology works seamlessly and space is easy to navigate: AV connects, meeting rooms are set up right, and desk booking reflects real usage so friction never has a chance to surface
  • Support onboarding and offboarding processes, including granting and revoking access to core systems
Executive & Operational Support

The CEO moves fast. Your job is to make sure he's always organised, prepared, and one step ahead, and to free up the Chief of Staff to focus on the bigger picture.
  • Help build communication rhythms and rituals that keep remote team members genuinely connected

You will:
  • Own the CEO's calendar, travel, and logistics, keeping him organised, prepared, and moving efficiently
  • Parachute into priority problems and help keep things moving when it matters
LA Office & Distributed Team Support

Our Los Angeles office will be smaller but still needs an operational owner, and as we hire remote roles across the US, we need to make sure everyone feels genuinely part of the Orbital team wherever they're based.

You will:
  • Act as the operational point of contact for the LA office, ensuring the environment meets Orbital's standards and the team has what they need
  • Own equipment provisioning and onboarding logistics for remote US joiners, ensuring every touchpoint is smooth and consistent from day one
  • Support tooling and access management for the distributed team
Events & Team Rituals

At Orbital, getting people in a room together is never an accident. You'll design and deliver US team events and moments that people actually look forward to: the kind that strengthen how the team works, not just how it socialises.

You will:
  • Plan and execute team socials, All Hands, and company off-sites for the US team
  • Manage vendors and budgets with confidence
  • Create lightweight feedback loops to continuously improve the events programme
  • Ensure in-person moments support business outcomes as well as social connection
Why This Might Not Be For You
  • You prefer purely strategic work. This role involves ordering supplies, sorting logistics, and handling day-to-day operational details
  • You need detailed briefs to get started. We need someone who figures out what needs doing and does it
  • Large, established companies are more your speed. We're a Series B scaleup. Things change, processes are still being built, and comfort with ambiguity is essential
Why Join Orbital
  • Real ownership from day one: this isn't a support role, it's a builder role
  • Operate at the intersection of law, AI, and high-growth SaaS
  • Genuine momentum: $60m Series B, doubling headcount, expanding across two continents
  • Be part of building something from the ground up. The US operation is yours to shape
  • Join a smart, collaborative, and ambitious team that values impact over hierarchy

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on several factors, which may include job-related knowledge, skills, experience, and business requirements.

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