Apple

Off-Grid Safety Services Product Manager

Apple$125K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Exceptional written and verbal communication skills to influence stakeholders
  • Experience leading complex, cross-functional technical projects
  • Strong attention to detail and ability to summarize discussions
  • Successful management and collaboration with external vendors
  • Solid project management skills with multiple interdependent workstreams
  • High emotional intelligence with strong empathy and collaboration skills
  • Creative problem-solving abilities in fast-paced environments

Responsibilities

  • Drive the vision for user safety features in off-grid situations
  • Collaborate with internal and external stakeholders to refine product roadmap
  • Manage project schedules and escalate issues as necessary
  • Advocate for customer needs throughout the product lifecycle
  • Make informed decisions to maintain project momentum
  • Lead technology transitions while ensuring top user experience
  • Foster a collaborative team environment to support project goals

Benefits

  • Opportunities to work on life-saving technology impacting millions
  • Collaborative work culture within a leading tech company
  • Exposure to innovative satellite connectivity projects
  • Potential to influence product features based on user feedback
  • Dynamic work environment encouraging creative solutions
Full Job Description
As a member of the Satellite Connectivity Group, you will work on the satellite networks that enable connectivity to iPhone and Watch Ultra when off the grid without cellular or Wi-Fi coverage. Every day, Apple customers use Emergency SOS, Roadside Assistance, Find My, and Messages via satellite to stay connected when they have no other means to communicate. You will have the unique and rewarding opportunity to shape these and other critical services, for the benefit and safety of millions of Apple device users.

Description

Embodying Apple's core DNA, the ideal candidate will own and drive safety features for users who are beyond terrestrial cellular and Wi-Fi coverage. This begins with a deep, empathetic understanding of our users and their unique needs when off-grid, balancing real-world technical constraints while developing a strong, user-centric vision. Working with key stakeholders both inside and outside Apple, you will execute on this vision, soliciting feedback to refine the roadmap and align all teams. Managing schedules, capabilities, and escalations is a key aspect of this role.

This position requires a unique blend of strong interpersonal skills to foster collaboration within Apple's culture, alongside rigorous technical and project management capabilities (including proactive communication, robust documentation, and an iterative mindset). Throughout the product lifecycle, you will act as the ultimate advocate for the customer, making swift, informed trade-off decisions to maintain momentum. Your primary focus will be delivering life-saving safety experiences to users without traditional connectivity. Additionally, you will lead these efforts across multiple parallel technology transitions, ensuring we consistently maintain an exceptionally high user-experience bar.

Minimum Qualifications

Exceptional Communication: Outstanding written and verbal communication and presentation skills, with the ability to influence and align stakeholders at all levels of the organization.

Cross-Functional Leadership: Proven experience leading complex, cross-functional projects involving technical leads, software developers, designers, support engineers, and operations teams.

Detail-Oriented & Action-Driven: High attention to detail, with a strong ability to summarize discussions, drive action items, follow up, and facilitate decision-making.

Vendor Management: Demonstrated track record of successfully managing and collaborating with external vendors.

Project Management: Strong project management skills, including project structuring and managing multiple interdependent workstreams.

High Emotional Intelligence: High EQ with a deep capacity for empathy, fostering a collaborative environment where team success is valued.

Creative Problem Solver: Self-motivated and proactive, with a demonstrated ability to think creatively and critically in a fast-paced environment.

Integrity & Resilience: Deep commitment to doing the right thing, with the ability to navigate ambiguity and constructively resolve both conflict and impediments.

Preferred Qualifications

Emergency Services Background: History working with Emergency Services, First Responders, Dispatch Agencies, and Government Regulators

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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