NTT DATA  Services

OCM Sr. Manager

NTT DATA Services$125K — $256K *
US-AnywhereRemote in Texas, US
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, HR, organizational development, I/O psychology, communications, or a related field.
  • 5 years recent experience in Big 4 or boutique consulting, focusing on practice growth and client relationship management.
  • 5 years leading medium to complex organizational change management projects.
  • 2+ years in leadership roles managing cross-functional teams of up to 20 members.
  • Prosci, ACMP, or equivalent OCM certification.
  • Ability to travel up to 50%.

Responsibilities

  • Serve as a senior advisor on client change initiatives.
  • Develop and lead customized OCM strategies to enhance employee adoption.
  • Drive employee proficiency and maximize benefit realization for clients.
  • Manage change readiness assessments and effectiveness of OCM activities.
  • Design and oversee a network of change advocates.
  • Apply best practice OCM methodologies for tailored client approaches.
  • Identify innovative strategies to expedite clients' change journeys.

Benefits

  • Comprehensive training and development opportunities.
  • Clear career advancement pathways and constructive feedback.
  • Work-life balance support.
  • Inclusive organizational culture.
  • Access to cutting-edge technology.
  • Networking through industry events and internal communities.
Full Job Description
Req ID: 380116

We are currently seeking a OCM Sr. Manager to join our team in Remote, Texas (US-TX), United States (US).

How You'll Help Us:

By consistently delivering high quality work, our consultants can help build and maintain strong client relationships, leading to repeat business and positive referrals. You can help us by sharing your knowledge and expertise and bringing innovative solutions to our client challenges. This will help us stand out in a competitive market and help us drive business growth.

How We Will Help You:

NTT Data supports our consultants in several keyways to ensure your success and well-being. Some of these ways include:

  • Comprehensive Training and Development through continuous learning opportunities and coaching/mentoring through career challenges

  • Career Advancement Opportunities by outlining clear career pathways for promotions and role advancements and constructive feedback through regular evaluations.

  • Work-Life Balance Support

  • Strong and inclusive organizational culture

  • Access to cutting edge technology for best practices and insights within the organization

  • Community and Networking through industry events, conferences and internal communities where you can connect with likeminded colleagues to share experiences


Why the Role Is Important:

NTT DATA is seeking a dynamic People & Organization / OCM Consulting Senior Manager to delight our clients and help build a successful People & Organization Consulting Practice. As a Senior Leader in this practice, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a change initiative.

  • Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.

  • Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.

  • Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities.

  • Design, mobilize, and manage a network of change advocates.

  • Apply best practice OCM methodologies to develop a customized client change management approach.

  • Identify new and innovative ways to accelerate clients through their change journey.


Internal practice contributions:

  • Coach, manage, and mentor consulting talent at various levels to high-performance / high results.

  • Support leaders in business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.

  • Build internal network and partnerships for business expansion opportunities and career growth.

  • Engage in hiring process including evaluating potential candidates and interviewing.

  • Assist with development of thought leadership, collateral, tools, and templates.


Required Qualifications:

  • You have a bachelor's degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.

  • You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams, and developed advisory level client relationships. You developed pricing estimates and presentations, that drove business development efforts.

  • You have 5 years of experience leading successful medium to complex organizational change management engagements


  • You have 2 or more years' experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.

  • You have Prosci, ACMP or an equivalent OCM certification.

  • You have the ability to travel up to 50%.


Preferred Skills:

  • You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations.

  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.

  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.


Ideal Mindset:

The ideal mindset of a Management Consultant involves a blend of strategic thinking, adaptability, and strong interpersonal skills. This mindset enables us to deliver high value solutions, build strong client relationships, and lead teams effectively in a constantly changing business environment.

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $125,000.00-256,000.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

#LI-CDL #CDLAP

About NTT DATA Services

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.
Learn more about NTT DATA Services
Size
151,991 employees
Industry
Founded
1988
NASDAQ

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