NVO Sales ManagerMSC USA - New York
100,000.00 - 120,000.00 USDJob Summary:Renews, retains, and grows volumes from all segments of business, in the assigned territory / product line.
Key Responsibilities & Duties: - Increases the value of current portfolio of customers via upselling and cross selling and attracts new customers.
- Arranges business interactions (e.g., meetings, calls) with current and prospective clients, to promote the company's services addressing or predicting clients' objectives.
- Discovers and understands the needs and requirements of the customers in own portfolio, puts in place an account plan according to the account potential, strategic value, and specific needs.
- Conducts research to identify new markets and customer needs. Identifies new business opportunities & qualifies opportunities.
- Develops a thorough understanding of the market, customers, and industry. Identifies and analyzes customer preferences to properly direct sales efforts.
- Builds and presents compelling proposals addressing customers and prospects' needs and requests, in line with the company's procedures and pricing guidelines.
- Negotiates and closes contracts.
- Builds accurate sales forecasts and reports. Adjusts the sales activities based on the status of the sales pipeline, the sales target, and the market indicators.
- Properly and timely records the sales activity in the company's system.
- Operate within MSC regional budgetary guidelines.
- Accurately input and maintain data in the CRM and other systems to ensure reliable reporting and data integrity.
- Ensures a healthy sales pipeline, to support long-term sustainable growth.
- Builds and strengthens long-term relationships with existing and new customers.
- Positions the company as a preferred transport partner.
- Aligns sales efforts with the commercial strategy through close collaboration with Trade, Marketing and Customer Service.
- Full-time office presence is the standard exception unless required off-site duties are being performed.
- Performs other duties, as necessary.
Required Education and Experience: - Bachelor's degree or equivalent experience
- Minimum 5 years of selling transportation services (preferably ocean transportation)
- Strong knowledge of the local market as well as industry trends
- Strong knowledge of commercial and financial jargon of international trade
- Knowledge of CRM software
- Valid driver's license and favorable driving record.
Required skills and abilities: - Analytical: Advanced
- Commercially minded: Fundamental
- Communication skills: Advanced
- Internal customer orientation: Advanced
- Empathy: Advanced
- Leadership: Intermediate
- Organizational skills: Expert
- Team player: Expert
- English: Expert
- MS Office (MS Excel, PowerPoint, Word) with the ability to learn other software: Expert
Physical Demands: - Ability to drive and travel by plane to and from customer locations
- Ability to get into and out of a vehicle several times daily
- May stand for extended periods while discussing with customers
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time
- Full-time office presence is the standard expectation unless required off-site duties are being performed
Travel requirements - Ability and willingness to travel up to 75% of the time.
Work Authorization - Authorization to work in the U.S
This role requires working on-site in the office for five days aweek, from Monday to Friday. There is no option for fully remote or hybrid workin this role, unless required off-site duties are being performed.What We Offer- Health Insurance
- Dental & Vision Insurance
- Life Insurance: one-time annual salary up to $50,000
- Long Term Disability Insurance
- Paid Parental Leave
- Business Travel Insurance
- Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
- Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
You will also have access to additional benefits, effective day one:- Short Term Disability Insurance
- 401K Plan - 3% Safe Harbor Contribution with option for additional 3% employer match.
- Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
- Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.
