Summary

This position functions as Patient Safety Manager at Gallup Service Unit/Quality Management/Risk Management Branch. Incumbent promotes and leads a culture of safety at the facility and proactively mitigates risk of harm to patients in coordinated program management throughout the facilities' clinical and non-clinical departments. including an emergency department, and various ambulatory care clinics.

Duties

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Total Compensation Package - Check out IHS's outstanding total compensation package for this job:

Registered Nurse Total Compensation | Pay (ihs.gov)

• Responsible for the day-to-day activities of the Patient Safety program consistent with facility accreditation standards, Federal regulations, best practices, and IHS policy.
• Manages a hospital-wide annual patient safety risk assessment based on culture of safety survey results, analysis of patient safety reports, targeted proactive risk assessments, and tracer activity findings. Develops an annual Patient Safety Plan to address identified risks, track corrective action plans, and promote a culture of safety.
• Review all patient safety reports, coordinates investigations, assesses severity of risk, assesses severity of harm, and closes reports in a timely manner, ensuring data integrity of all fields. Analyzes data to identify trends, patterns, and variations in clinical and non-clinical processes and systems to track patient safety risks and issues, communicating them and coordinating prioritization to ensure that resources are available to act on the highest priorities.
• Traces clinical and non-clinical processes and systems throughout the facility to identify potential risks to patient safety, areas of non-compliance to regulatory and accreditation standards, and opportunities to improve.
• Reviews patient safety reports and associated investigations to correctly assess the risk level of individual events. Tracks and trends adverse events and coordinates Proactive Risk Assessments (PRA) or recommends to executive leaders to charter proactive risk assessments.

Requirements

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Conditions of employment

Selectee may be subject to a probationary period

U.S. Citizenship is required

Selective Service Registration is required for males born after 12/31/1959

IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.

On-call hours or standby duty may be required.

You will need to set up direct deposit so we can pay you.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT(S):

Education

A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education(external link), Council on Accreditation of Nurse Anesthesia Educational Programs(external link), Accreditation Commission for Midwifery Education(external link), or an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was obtained.

Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools (external link) is required for individuals who graduated from foreign nursing schools.

Licensure

For all grade levels and positions, applicants must have passed the National Council Licensure Examination(external link). In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below-

MINIMUM QUALIFICATIONS:

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Responsible for coordinating patient safety protocols and providing education to the staff about new procedures. Perform regular assessments of patient safety and the efficiency of the staff. Conduct risk-management training and risk analyses to determine potential risks. Ensure patient and staff safety, respond to claims of clinical malpractice, address patient complaints, and comply with federal and state regulations by review medical records for liability issues. Facilitate Root Cause Analysis and Healthcare Failure Mode and Effect Analysis activities and reporting. Responsible for making sure that the hospital or healthcare center as a whole embraces the overall culture of safety, providing regular training and retraining courses to staff. Improve patient outcomes, reducing risks, eliminating errors, implementing best practices and national initiatives, monitoring compliance, and leading organizational change.

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This position is covered by a Bargaining Unit.

This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same.

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.

As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
3. How would you help advance the President's Executive Orders and policy priorities in this role?
4. How has a strong work ethic contributed to your professional, academic or personal achievements?

• Your responses are optional and will not be scored.
• However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
• You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

The Indian Health Service (IHS), National Health Service Corps (NHSC), and the Health Resources and Services Administration (HRSA) have student loan repayment programs for qualifying health disciplines. This is a competitive process separate from the hiring process. Opportunities for LRP are based on agency hiring priorities and availability of funds. For additional information please visit:

For IHS - http://www.ihs.gov/loanrepayment/

For NHSC - https://nhsc.hrsa.gov/loanrepayment/

For HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.