Beth Israel Lahey Health

Nurse Manager - Nursing Support Services

Beth Israel Lahey Health$165K — $215K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current Massachusetts nursing licensure required.
  • Master's Degree in Nursing or Healthcare/Business Administration preferred; BSN required.
  • Current AHA BLS certification required.
  • 3-5 years of related work experience, with 0-1 years in a supervisory role.
  • Experience with electronic health records and MS Office applications preferred.

Responsibilities

  • Manage the Nursing Support Services teams, ensuring operational accountability 24/7.
  • Develop staff through effective selection, training, and performance management to meet patient care and financial goals.
  • Lead interdepartmental collaboration to prioritize patient care and enhance critical thinking skills within the teams.
  • Assess, plan, and evaluate patient care alongside the team, acting as a consultant for complex cases.
  • Oversee budget preparation and adherence, reporting variances as necessary.
  • Advance nursing practices using evidence-based research in collaboration with nursing staff and committees.
  • Maintain compliance with all regulatory standards and hospital policies.

Benefits

  • Professional development opportunities including continuing education programs.
  • Collaborative work environment emphasizing teamwork and communication.
  • Participation in hospital-wide initiatives to influence patient care standards.
  • Supportive leadership to guide staff career growth and development.
  • Commitment to quality patient care aligned with community health needs.
Full Job Description
Under the direction of the Director, Inpatient and Perinatal Services provides 24-hour operational accountability for Nursing Support Services, including the Nursing Float Pool, the Administrative Clinical Supervisors, and Nursing Staffing Office.

Collaborates with the Director, and other nursing and interdisciplinary leaders, to develop and oversee a safe and therapeutic environment for all patients and a high performing work environment for all staff. The manager is responsible for all staff related matters, and operating the respective teams within budgetary guidelines, while continuing enhance quality patient care.

Job Description:

Job Description

Essential Duties & Responsibilities:
  • Responsible for the effective selection, development and ongoing performance management of staff, to ensure the right talent is in place to achieve staff experience, clinical, patient experience, quality and financial goals.
  • The Nurse Manager is the role model for excellence in leadership, quality, patient experience, staff experience and service excellence.
  • Supports the staff, both direct reports and interdepartmental partners, in the identification of patient care priorities and promotes the development of critical thinking skills in the clinical areas.
  • Assists the team in the assessment, planning, implementation, and evaluation of patient care. Serves as an internal consultant for difficult and/or complex patient care needs.
  • Partners with the Director to prepare and monitor unit budgets and prepares variance reports and plans for budget adherence, as needed.
  • Collaborates with the interdisciplinary team, participates in the development and implementation of standards of nursing care practice. Utilizes knowledge of nursing research to support and advance professional nursing practice. Critically analyzes research studies in area of specialization to justify inclusion/exclusion of findings into practice. Advances professional nursing practice through publication and/or membership participation in professional nursing organizations and best practice research.
  • Represents the nursing discipline and/or own unit on hospital-wide committees and or initiatives.
  • Directly ensures all credentials including, but not limited to licensure, certifications, trainings, and competencies are maintained in accordance with the appropriate regulatory and/or hospital requirements.
  • Participates in multi-disciplinary clinical meetings with the main objective being the successful treatment and management of patient care. Models and promotes patient advocacy.
  • Reviews all incident reports, restraint and seclusion forms for completeness and clarity of the episode/problem. Report all negative outcomes of such episodes, in a timely manner, to quality and safety and problem solve with other managers to prevent further negative outcomes.
  • Responsible for the development of education materials for patients, families, and staff and collaborates with Quality and Safety and/or Nursing Professional Development as needed.
  • Responsible for ongoing process improvement efforts in all assigned areas to meet or exceed benchmarks in key areas.
  • Identifies staff educational needs and develops educational programs to meet those needs. Works collaboratively to ensure that appropriate education programs are planned, developed and implemented to meet the ongoing educational needs of staff. Accepts responsibility for identifying and meeting own educational needs.
  • Participates in the development and implementation of both broad nursing division goals and department/unit specific goals.
  • Maintains effective open communication across all areas to ensure alignment of programs, services, outcomes.
  • Participates in the educational experiences of students on clinical rotations through affiliated schools.
  • Maintains thorough understanding of hospital policies and protocols, and practices within those policies and protocols, and ensures compliance. Demonstrates competency with all regulatory expectations and guidelines (i.e. DMH, DPH, BORM, BORN, Joint Commission).
  • Builds collegial relationships resulting in compassionate and committed teams and with all stakeholders. All work must be done with a thorough understanding and commitment to the Mount Auburn Hospital culture, including the core values and leadership model.
  • Participates in the development and implementation of standards, goals, objectives, policies, and procedures across all areas, which facilitate quality patient care, creative professional practice and meets all requirements of state and federal agencies.
  • Responsible for ongoing process improvement efforts in all assigned areas to meet or exceed benchmarks in key areas.
  • Other duties as assigned.


Qualifications:
  • Current licensure from the Massachusetts Board of Registration in Nursing.
  • Master's Degree in Nursing, Healthcare/Business Administration preferred: BSN required.
  • Current AHA BLS required
  • 3-5 years of related work experience and 0-1 years supervisory/manager experience required.
  • Demonstrated competencies working collaboratively across an interdisciplinary team.
  • Demonstrated experience with EHRs (EPIC preferred), MS Office applications preferred.


Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Neonatal: Birth to 6 months, Young adult: 1630 years, Middle Age: 30 - 60 years, Elderly: 60 -

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range:
$165,000.00 USD - $215,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

About Beth Israel Lahey Health

Beth Israel Lahey Health Careers

Joining Beth Israel Lahey Health presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As one of the leading healthcare providers, Beth Israel Lahey Health offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for both seasoned professionals and those seeking entry-level positions.

Explore Job Opportunities

Beth Israel Lahey Health is continuously expanding its team and is on the lookout for individuals passionate about making a difference in healthcare. With a variety of positions available, from clinical roles to administrative support, the company is committed to hiring top talent to enhance their services.

Internship and Training Programs

For those starting their career, Beth Israel Lahey Health provides internship programs designed to offer real-world experience in a supportive environment. These programs are complemented by comprehensive diversity training and leadership development, preparing interns not just for immediate roles but for a long-term successful career in healthcare.

Professional Growth and Development

Beth Israel Lahey Health is dedicated to the professional growth of its team members. Employees are encouraged to take advantage of career development opportunities, including workshops, seminars, and continuing education, all designed to enhance their skills and knowledge.

Culture and Benefits

The culture at Beth Israel Lahey Health is built on a foundation of collaboration and respect, which is evident in their commitment to diversity and inclusion. Employees enjoy a range of benefits that support both their professional and personal lives, fostering a workplace where individuals can thrive.

Networking and Innovation

Beth Israel Lahey Health promotes a culture of innovation where team members are encouraged to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping employees build meaningful connections that can enhance their careers.

Applying for a Position

To apply for a position at Beth Israel Lahey Health, candidates should prepare their resume to highlight relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's alignment with the company’s values and culture.

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Join the Beth Israel Lahey Health Team

Search open positions that match your skills and interests. Beth Israel Lahey Health looks for passionate, curious, creative, and solution-driven team players. Explore the rewarding career opportunities that await at Beth Israel Lahey Health.

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