DESCRIPTION OF POSITION: - The Nurse Manager will be responsible for creating an environment of patient-focused care, defining standards for quality patient care, managing and developing collaborative teams in the unit, training new staff, and providing leadership to the nursing team. The Nurse Manager has responsibility and accountability for the successful operation of the department in the absence of the Director. They will report to the Director of Nursing and assist in administrative and clinical supervision. Assists with the planning, policy formulation and administrative decision making. Is a steward of the hospital's mission, vision, and service excellence program.
SUPERVISION: Reports directly to Director of Nursing
RESPONSIBILITIES AND DUTIES: - Responsible for the functions of the unit including:
Staff/employee satisfaction, Safety and quality and Customer satisfaction
- Assists in the develops annual departmental budget and operates within budgetary guidelines.
- Ensures staffing is appropriate to patient volume; manage census and worked hours (productivity)
- Organizes patient care and general unit activities to accomplish required functions with delegation of these activities to other staff as appropriate.
- Develops, implements and enforces policies and procedures which support the Hospital's mission, goals and objectives.
- Practice consistent high-quality public relations utilizing Service Excellence principles
- Act as liaison for communication problems between staff members and/or staff and patient, staff and providers
- Ensure compliance with regulatory standards (logs, emergency carts/boxes, hand hygiene, policies)
- Participate in Quality Assurance/Quality Improvement activities including data collection as assigned; provide feedback to staff
- Assist in orientation of new employees on the unit
- Ensure incident reports are completed timely; follow-up on incident reports as assigned
- Delegate duties for staff in emergency situations
- Delegate to staff duties for ensuring comforts of units: keeping areas clean and tidy, walkways clear, trash emptied
- Review patient profiles for completeness; review nursing documentation for completeness
- Monitor compliance of equipment functionality and medication & armband scanning
- Ensure compliance with safe hazardous drug handling principles (PPE, CSTDs)
- Review and update nursing policies and competencies according to industry standards specific to area of practice; assists in policy setting
- Establishes and maintains effective interpersonal relationships; maintains healthy collaborative team environment
- Ensures that staff complies with mandatory education, license requirements, mandatory health requirements, etc.
- Sets clear performance expectations and holds people accountable.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION AND WORK EXPERIENCE - Nursing degree required; BS preferred, AD or AS accepted but must pursue BS within one year of hire
- Minimum of three years clinical experience required; leadership experience preferred
- Working knowledge of various computer programs including Microsoft Word and Excel
- Must maintain required hours of in-service per year to meet requirements for CEUs as stipulated by Louisiana State Board of Nursing
- Must be decisive and demonstrate foresight
- Exhibits organizational and leadership ability
- Demonstrates ability to gain and maintain support and respect
Physical Demands/Work Environment - Work may require evenings, nights, weekends, holidays and/or a flexible schedule depending on the needs of the unit/department/service
- Requires professional written and verbal communication and interpersonal skills
- Ability to deal with stressful situations and conflict resolution
- Must have normal hearing or utilize adaptive devices to listen with a stethoscope to discern breath sounds, heart sounds, bowel sounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
