Thermo Fisher Scientific

North America Supplier Performance Manager

Thermo Fisher Scientific$100K — $130K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Business, Operations, Engineering, or related field.
  • 8+ years of experience in supply chain, procurement, supplier performance, or operations.
  • 3+ years of experience leading and developing teams.
  • Experience managing supplier performance and driving operational improvements.
  • Strong analytical, communication, and cross-functional collaboration skills.

Responsibilities

  • Build, lead, coach, and develop a team of Supplier Performance Analysts.
  • Establish standardized supplier performance governance and operating processes.
  • Lead supplier operational performance using KPI management and performance analytics.
  • Drive accountability through operational reviews and continuous improvement initiatives.
  • Identify supplier performance trends and implement risk mitigation strategies.
  • Develop executive dashboards and performance reporting for decision-making.
  • Champion operational excellence to improve supplier capabilities and customer experiences.

Benefits

  • Standard office hours (40/week) and office working environment.
Full Job Description
Work Schedule
Standard Office Hours (40/wk)

Environmental Conditions
Office

Job Description

How You Will Make an Impact

Build and lead a high-performing Supplier Performance organization that drives operational excellence across Thermo Fisher's strategic supplier portfolio. By developing talent, strengthening supplier performance, and fostering cross-functional collaboration, you will improve supply reliability, mitigate operational risk, and deliver an exceptional customer experience. Through data-driven decision making and continuous improvement, you will enable scalable supplier partnerships that support business growth and Thermo Fisher's mission of making the world healthier, cleaner, and safer.

Key Responsibilities
  • Build, lead, coach, and develop a high-performing team of Supplier Performance Analysts, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
  • Establish and standardize supplier performance governance, operating processes, performance expectations, and best practices to create a scalable and consistent operating model.
  • Lead supplier operational performance across the strategic supplier portfolio through KPI management, scorecards, operational reviews, and data-driven performance analysis.
  • Drive supplier accountability by leading operational business reviews, corrective action plans, and continuous improvement initiatives that enhance service, quality, delivery, and supply reliability.
  • Proactively identify supplier performance trends, operational risks, and improvement opportunities, implementing mitigation strategies to minimize business and customer impact.
  • Lead supplier operational performance across the strategic supplier portfolio through KPI management, scorecards, operational reviews, and performance analytics.
  • Partner cross-functionally with Planning, Logistics, Customer Service, Quality, Compliance, Finance, and Commercial teams to resolve complex supplier issues, improve operational performance, and support enterprise objectives.
  • Develop executive dashboards, performance reporting, and operational metrics that enable data-driven decision-making and continuous monitoring of supplier health.
  • Lead supplier operational escalations and recovery efforts to ensure timely resolution of critical issues and minimize supply chain disruption.
  • Champion operational excellence by driving process standardization, governance, and strategic initiatives that improve supplier performance, organizational capability, and customer experience.

Core Competencies
  • Leadership - Builds and develops high-performing teams.
  • Strategic Thinking - Aligns supplier performance with business goals.
  • Supplier Performance Management - Drives supplier accountability and continuous improvement.
  • Business Acumen - Understands the operational and financial impact of supplier performance.
  • Analytical Skills - Uses data and metrics to make informed decisions.
  • Collaboration - Builds strong partnerships and influences cross-functional teams.
  • Operational Excellence - Improves processes, standardizes practices, and drives results.
  • Customer Focus - Delivers solutions that improve service and customer outcomes.


Minimum Requirements
  • Bachelor's degree in Supply Chain, Business, Operations, Engineering, or a related field.
  • 8+ years of experience in supply chain, procurement, supplier performance, or operations.
  • 3+ years of experience leading and developing teams.
  • Experience managing supplier performance and driving operational improvements.
  • Strong analytical, communication, and cross-functional collaboration skills.

Preferred Qualifications
  • Experience in life sciences, healthcare, or a regulated industry.
  • Experience with supplier performance management, supply chain analytics, or continuous improvement.
  • Proficiency with Mainframe and data visualization tools such as Power BI.
  • Lean Six Sigma, APICS, CPSM, or other relevant professional certification.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ

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