Tata Consultancy Services

NinjaOne SME

Tata Consultancy Services$120K — $140K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with NinjaOne RMM administration
  • Proficient in Windows Server and Linux (RHEL, CentOS)
  • Strong scripting skills in PowerShell and Python
  • Expertise in endpoint lifecycle management and monitoring
  • Experience in developing and managing patch management strategies
  • Ability to manage security compliance initiatives and audits
  • Excellent communication skills for customer-facing roles

Responsibilities

  • Serve as the primary technical subject matter expert (SME) for the NinjaOne platform
  • Configure, maintain, and optimize NinjaOne deployments
  • Manage endpoint monitoring for both Windows and Linux environments
  • Oversee endpoint inventory management and ensure compliance
  • Design enterprise patching strategies and monitor compliance
  • Develop and automate software deployment workflows
  • Create and analyze custom reports and dashboards to drive improvements

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible working hours and options for remote work
  • Professional development opportunities
  • Support for work-life balance initiatives
Full Job Description
Must Have Technical/Functional Skills

NinjaOne Expertise:
• NinjaOne RMM Administration
• Policy Configuration
• Endpoint Monitoring
• Alert Management
• Automation Policies
• Patch Management

Operating Systems
• Windows Server
• Linux (RHEL, CentOS)

Endpoint Management:
• Endpoint Lifecycle Management
• Device Compliance Monitoring
• Asset Discovery
• Software Inventory
• Remote Administration
• Endpoint Health Monitoring

Scripting & Automation:

Strong experience with:
• PowerShell
• Python
• Automation Frameworks

Roles & Responsibilities

Platform Administration:
• Serve as the primary technical SME for the NinjaOne platform.
• Design, configure, maintain, and optimize NinjaOne deployments.
• Manage tenancy, policies, organizations, roles/ permissions, and security options.
• Maintain platform health, performance, and operational effectiveness.
• Platform governance.

Endpoint Management:
• Manage endpoint monitoring across Windows & Linux environments.
• Configure and maintain endpoint monitoring policies, health checks, and alerts.
• Oversee endpoint inventory management and asset tracking.
• Ensure endpoint compliance and operational readiness.

Patch Management
• Design and manage enterprise patching strategies.
• Configure patch approval workflows and deployment schedules.
• Monitor patch compliance and remediation effectiveness.
• Generate reports on patch status, vulnerabilities, and compliance metrics.
• Troubleshoot patch deployment failures and endpoint issues.

Software Deployment & Automation
• Create and maintain software deployment packages.
• Develop automated deployment workflows and remediation scripts.
• Automate routine operational tasks to improve efficiency and consistency.

Security & Compliance
• Integrate NinjaOne with endpoint security and vulnerability managemen t solutions.
• Support security compliance initiatives and audit requirements.
• Develop monitoring and alerting strategies for security events.
• Ensure alignment with corporate security standards and policies.

Reporting & Analytics
• Develop executive and operational dashboards.
• Create custom reports for all modules
• Analyze trends and recommend improvements.

Generic Managerial Skills:
• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team skills

Salary Range: $120,000-$140,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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