Cognizant

Network System Engineer

Cognizant$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in enterprise network systems engineering
  • Expertise in Cisco DNA Center, Cisco ISE, and Cisco NAC
  • Proficient in Cisco Unified Communications and voice systems
  • Experience with SolarWinds NMS and ServiceNow ITSM integration
  • Familiarity with Microsoft Teams voice services
  • Understanding of network security frameworks and access control
  • CCNP Enterprise or CCNP Collaboration certification preferred

Responsibilities

  • Validate and maintain network asset accounting in Cisco DNA Center
  • Manage Cisco NAC configurations for the US network
  • Administer ISE policies and configurations
  • Apply global standards using DNA Center for US networks
  • Monitor network health using DNA Center analytics
  • Provide support for Cisco Call Manager and voice infrastructures
  • Lead technical efforts for Microsoft Teams voice migration
  • Implement SolarWinds for network monitoring
  • Integrate SolarWinds with ServiceNow for incident management
  • Support security audits and maintain compliance documentation

Benefits

  • Comprehensive health and wellness programs
  • Opportunities for professional development
  • Flexible work arrangements
  • Access to cutting-edge technology and tools
  • Supportive company culture focused on teamwork
Full Job Description
Role: Network Systems Engineer

Location: Winston-Salem, NC

Mandatory skills: DNA Center • ISE • NAC • SolarWinds-ServiceNow

ROLE OVERVIEW

The Network Systems Engineer (Voice & DNA Center) is a specialized technical resource responsible for managing Cisco DNA Center environment and supporting the voice systems infrastructure. This role bridges systems-level engineering with voice platform administration to ensure consistent network operations.

KEY RESPONSIBILITIES

Cisco DNA Center Administration

Validate and maintain property accounting within Cisco DNA Center for US network assets
• Manage and maintain Cisco NAC (Network Access Control) configurations for US network
• Administer Cisco ISE (Identity Services Engine) policies and configurations
• Apply global standards and templates to US Network through DNA Center
• Monitor network health and compliance through DNA Center dashboards and analytics

Voice Systems Engineering
• Provide systems-level support for Cisco Call Manager and voice infrastructure configurations
• Support the technical engineering aspects of the planned Microsoft Teams voice migration
• Maintain and troubleshoot voicemail systems and associated integrations
• Assist in coordinating Cisco SmartNet support for EOL IP phones during the transition period
• Develop and document voice system migration records and configuration baselines

Network Monitoring & Tooling

Implement and configure SolarWinds as a Network Monitoring Tool for US Devices
• Integrate SolarWinds with ServiceNow ITSM platform for automated incident creation
• Monitor SolarWinds alerts and coordinate response teams
• Assist with troubleshooting system issues at ROC and Plaza locations

Security & Compliance

Support security audit activities and maintain remediation tracking documentation
• Ensure Cisco NAC and ISE policies remain aligned with security standards
• Work with Active Directory team to resolve DHCP-related issues and service disruptions
• Participate in security-related change management processes and documentation

Documentation & Reporting

Produce network architecture documentation, configuration records, and technical diagrams upon request
• Contribute to weekly status reports with updates on DNA Center, voice systems, and monitoring tools
• Maintain infrastructure upgrade plans and implementation logs for all systems under this role's scope
• Document all material changes and communicate outcomes to the Client SPOC

QUALIFICATIONS & SKILLS

5+ years of experience in enterprise network systems engineering
• Hands-on experience with Cisco DNA Center, Cisco ISE, and Cisco NAC
• Knowledge of Cisco Unified Communications and voice system administration
• Experience with SolarWinds NMS and ServiceNow ITSM integration
• Familiarity with Microsoft Teams voice services (Direct Routing preferred)
• Understanding of network security frameworks and access control policies
• CCNP Enterprise or CCNP Collaboration certification preferred

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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