Network Support Engineer

Sentinel

$150K — $170K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • CCIE (Routing & Switching) certification or equivalent hands-on expertise required
  • Experience in network engineering/support within enterprise environments
  • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, etc.)
  • Hands-on experience with firewalls, DNS, DHCP, and F5 load balancers
  • Proven ability to troubleshoot complex network issues in production environments
  • Experience mentoring or overseeing junior engineers
  • Excellent communication and customer-facing skills
  • Candidate must have a car for equipment transport; valid driver's license and insurance required
  • Legally authorized to work in the US without sponsorship

Responsibilities

  • Lead and mentor junior engineers in network support
  • Optimize complex network infrastructures for enterprise clients
  • Engage with customers to understand their needs and requirements
  • Troubleshoot and resolve complex network issues in production environments
  • Provide on-site support when necessary, primarily at the Downers Grove office
  • Maintain up-to-date technical knowledge in networking technologies
  • Participate in continuous improvement of network systems

Benefits

  • Energetic work environment with corporate culture amenities
  • Rich benefits plan including Medical, Dental, and Vision
  • 401K and 529 plans available
  • Short and Long-Term Disability Income Protection
  • Flexible Spending Account Plans offered
  • Family Planning Benefits included
  • Employee Assistance Program provided
  • Rich vacation policy with two weeks off and additional paid time-off
Full Job Description
Responsibilities

Sentinel Technologies is seeking a highly skilled Network Support Engineer with CCIE-level expertise in Routing and Switching. This is a high-impact, senior-level role requiring deep technical knowledge, strong customer engagement skills, and the ability to lead and mentor junior engineers. The ideal candidate will thrive in a fast-paced enterprise environment and play a key role in supporting and optimizing complex network infrastructures. This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois office.

Qualifications

  • CCIE (Routing & Switching) certification or equivalent hands-on expertise is required
  • Must have experience in network engineering/support within enterprise environments
  • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, etc.)
  • Hands-on experience with firewalls, DNS, DHCP, and F5 load balancers
  • Proven ability to troubleshoot complex network issues in production environments
  • Experience mentoring or overseeing junior engineers
  • Excellent communication and customer-facing skills
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation:

$150,000-$170,000

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

Overview

MOTIVATED.....make IT happen!

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