Network Solutions Engineer

USTC

$80K — $110K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with a service provider (e.g., AT&T or CenturyLink)
  • Proficient in Network Planning, Design, or Architecture
  • Experience in engineering/operations within network operators
  • Familiar with open access networks and Layer 2/Layer 3 routing protocols
  • Strong communication skills
  • Active telecommunications manufacturer certifications preferred
  • Four-year degree or equivalent experience required
  • Helpdesk and customer support experience necessary

Responsibilities

  • Establish customer calling plans in collaboration with management
  • Provide BOM and configurations in sync with RAMs
  • Leverage OEM resources to meet customer needs
  • Collaborate with Engineering and Operations to execute projects
  • Prioritize opportunities based on corporate strategy
  • Assist account teams with business development activities
  • Support sales growth through project development and execution
  • Maintain OEM partner certifications as required
  • Manage product line for Netceed's service offerings
  • Request training from OEM Development Managers as needed
  • Provide feedback on industry trends to management
  • Utilize marketing for promoting Netceed services
  • Develop ERP and CRM reporting with a Quantitative Analyst
  • Define and improve processes related to services
  • Provide sales support by bridging information gaps
  • Map service capabilities with OEM partners and position Netceed's strategy
  • Forecast services business annually and monthly

Benefits

  • Professional development opportunities
  • Collaborative work environment
  • Exposure to cutting-edge networking technology
  • Wide-reaching impact on company services
  • Travel opportunities for strategic accounts
  • Enhanced portfolio management experience
Full Job Description
Description

Job Profile

The Network Solutions Engineer will be responsible for advancing sales of Professional Services. This role is a technical selling position and will apply principles of solution selling: determine customer needs, execute technical presentations, propose appropriate products and Professional Services solutions, provide input into proposal development team, and provide configurations to customers.

Responsibilities
  • Establish a customer calling plan with the guidance of management to accompany RAMs into strategic accounts.
  • Provide Bill of Materials (BOM) and configurations for projects in coordination with RAMs.
  • Work with appropriate Netceed OEM Development Manager to leverage OEM resources to meet application/product/customer support needs.
  • Collaborate with Engineering and/or Operations Departments to identify, quote, and execute.
  • Prioritize opportunities based on input from corporate strategy, collaboration with RAMs and ISEs, and direction from management.
  • Assist the account teams in business development and revenue generation activities through Purchase Order (PO) receipt from customer.
  • Support sales growth of networking projects, multi-manufacturer and next-generation solutions to the sales and profit level defined in the company Sales Operating Plan (SOP) on an annual basis.
  • Maintain certification levels with OEM Partners as assigned.
  • Responsible for the product line management of Netceed's service offerings including productization of new services, service offering portfolio management, and the business modeling of make/buy insource/outsource decisions.
  • Request additional training from OEM Development Managers and/or Marketing as needed. Collaborate with management for approval.
  • Provide feedback to company management personnel pertaining to important industry trends.
  • Utilize Marketing Communications for outbound promotion of Netceed services. Continually improve the collateral content used to promote our services.
  • Leverage Quantitative Analyst to develop reporting from ERP and CRM to manage Netceed services business and to report to various stakeholders within the organization.
  • Responsible for definition and continuous improvement of processes related to Netceed Services.
  • Support Sales by providing selling advice and quote support as needed to bridge any information gaps or follow-up gaps between Operations and Sales.
  • Work with OEM partners to map service capabilities of both companies and define Netceed's positioning strategy where overlap exists. Include OEM partner service capabilities within Netceed's services portfolio where they are additive and complementary to our business.
  • Provide annual and monthly forecasting for services business


Requirements/Key Experiences
  • 5 years' experience with a Service Provider (ex: AT&T or CenturyLink) in their past work experience
  • Engineers with a background of Network Planning, Network Design, and/or Network Architecture
  • Helpdesk and customer support experience required
  • Familiarity with open access networks and Layer 2/Layer 3 routing protocols
  • Strong preference for active certifications for telecommunications manufacturers
  • Experience working in engineering/operations within a network operator (SP, Utility, etc.)
  • Four-year degree or equivalent experience required
  • Excellent communication skills needed
  • Ability to travel up to 50% as required including nights and weekends


Position Requirements
  • 5 years' experience with a Service Provider (ex: AT&T or CenturyLink) in their past work experience
  • Engineers with a background of Network Planning, Network Design, and/or Network Architecture
  • Experience working in engineering/operations within a network operator (SP, Utility, etc.)
  • Four-year degree or equivalent experience required.
  • Excellent communication skills needed.
  • Responsible for the product line management of Netceed's service offerings including productization of new services, service offering portfolio management, and the business modeling of make/buy insource/outsource decisions.
  • Utilize Marketing Communications for outbound promotion of Netceed services. Continually improve the collateral content used to promote our services.
  • Leverage Quantitative Analyst to develop reporting from ERP and CRM to manage Netceed services business and to report to various stakeholders within the organization.
  • Responsible for definition and continuous improvement of processes related to Netceed Services.
  • Support Sales by providing selling advice and quote support as needed to bridge any information gaps or follow-up gaps between Operations and Sales.
  • Work with OEM partners to map service capabilities of both companies and define Netceed's positioning strategy where overlap exists. Include OEM partner service capabilities within Netceed's services portfolio where they are additive and complementary to our business.
  • Provide annual and monthly forecasting for services business


Location
Netceed-North Carolina

This position is currently accepting applications.

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