About the role

The Network Security team is responsible of the evolution, support and governance of our worldwide network and its security. The criticality of our network infrastructure and the accelerating growth of our systems leads to ever more complex challenges. Through innovation and agility, the team seeks to ensure that our infrastructure and services offering stand at the forefront of the company’s needs.

As a Senior Network Security advisor with strong Palo Alto hands-on experience, you will be driving the advancement, performance and stability of our infrastructure and its associated components with a strong focus on innovation and automation.

What you'll do here: 

• Provide high level technical expertise to support the network security operations team in all activities.
• Provide high quality internal and external customer service surrounding the company values.
• Implement and support of Network Security components (NGFW, DDoS) LAN, WAN, Data Center infrastructure, ZTNA etc.
• Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
• Responsible for writing and reviewing change request as a part of the change management process.
• Provide recommendations for improving overall network security posture.
• Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
• Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
• Assisting with the resolution of escalated issues and actively participating in problem management activities.
• As a member of the network security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
• Overtime in the event of emergencies is required.

What you bring to the table: 

• Degree or Diploma in Networking or Technology.
• 5+ years experience in IP-based large environment strongly preferred.
• Strong experience with Network security equipment (Palo Alto, Zscaler ZIA & ZPA, IPS, DDoS, microsegmentation etc.)
• Demonstrated in-depth understanding of the TCP/IP protocol,
• Demonstrated ability to work effectively in a team environment, in an organized, methodical, and pleasant manner
• Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation, and verification
• Ability to take ownership and co-ordinate resolution of network related problems
• Outstanding analytical and methodical troubleshooting skills
• Effective oral and written communication skills
• Customer service focused and portrayed energy, professionalism, and welcoming characteristics.
• Ability to meet deadlines and handle sensitive and pressured situations.
• Ability to identify issues and help develop strategy and tactical plans for various department initiatives.
• Ability to prioritize and organize effectively.
• Excellent analytical, conceptual, and problem-solving abilities.
• Excellent documentation and communication skills.
• Expert level knowledge of network administration, architecture, and engineering in mission critical environments.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. 
• No Canadian work experience required however must be eligible to work in Canada 

Nice to have

• Networking and Security certifications (PCNSA, CCNA, CCNP, ZDTA, ZDTE)
• Knowledge of a wide variety of network security equipment and technologies including but not limited to next-gen firewalls, IPS, DDoS, ZTNA.
• Experience with automation and Python scripting (like ansible)

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