SummaryWorld Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. World is looking for a Network Engineer to help us monitor, implement and maintain our network infrastructure.
Essential Duties and Responsibilities- Install, monitor and configure network and internet systems.
- Implement configuration changes on network components: routers, switches, access points.
- Install new software/firmware, perform system upgrades, and conduct general maintenance.
- Drive Continual Service Improvement through the evaluation of system errors and inefficiencies.
- Assist with documenting infrastructure environments, processes, procedures, test plans, and project plans.
- Provide operational support for internal customers on varying support issues.
- Help ensure compliance with security policies, procedures, and standards.
- Unbox, configure, rack and stack network equipment.
- Manage and maintain Zoom phone and Zoom Contact Center
- Zoom Phone administration involves managing user licenses, call routing, phone numbers, and device provisioning within the Zoom web portal. Key duties include configuring call queues, auto-receptionists, and voice policies to ensure 99.999% uptime, while also managing compliance, SMS settings, and reviewing analytics to optimize communication flow and user productivity.
- This is an hybrid position located in Iselin NJ.
Qualifications- Prior experience in a medium environment (greater than 20 locations and 500+ employees).
- Minimum 3 years of relevant Operating System experience for Palo Alto PanOS, IOS, Meraki, Windows, Linux.
- Minimum 3 years of experience with Zoom Phone and Contact Cener
- Knowledge of IPv4/6, BGP, EIGRP, OSPF, RIP, STP, VTP, QOS, 802.1X, PKI, and the OSI Model.
- Knowledge of Next Generation Firewall and Remote Access/VPN methodologies.
- Knowledge of Wireshark, TCPdump, Syslog, Cisco Prime, and Visio.
- Good communication, writing, and editing skills to transfer information to individuals involved in the development process.
- Experience with site to site and point to site VPN's.
- Preferred: One or more certifications including Network +, CCNA, CCNP.
- Ability to lift 50 pounds, climb ladders, and maintain/install roof mounted wireless hardware.
- Participate in on-call rotation and ability to travel regularly.
- Up to 50% travel depending on operational activities
CompensationThis is a New Jersey based position with a competitive benefits package. The base salary ranges from $100k to $120k, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: https://www.worldinsurance.com/careers.
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