OverviewThis is a remote role that may only be hired in the following location(s): AZ, NC and TX.
This position leads the development and support of the Bank's network infrastructure. Serves as a technical resource for project planning and problem resolution. Presents technical alternatives and solutions to management that are reliable, scalable, secure and cost-effective. Leads technical teams on assigned projects and collaborates effectively across the organization. Provides consultative guidance to associates, management, and business units through expertise in multiple technologies.
Responsibilities- Consultation: Provides consultative direction and technical advice relating to the Bank's network infrastructure, addressing reliability, availability, scalability, security, and recovery. Supports all areas of Technology and Operations.
- Analysis: Evaluates the performance of existing and proposed system components in delivering solutions for technology, operations, and business needs. Analyzes hardware platforms, operating systems, applications, and network components. Provides key insight into new system software, hardware, and network integration.
- Support: Implements, upgrades, and supports network hardware and software. Coordinates new technologies spanning hardware platforms and different operating systems that require network communication. Coordinates network communication and data integration methods for new technologies. Performs planning and documentation throughout support activities. Resolves complex technical problems and automates tasks for improved efficiency.
- Technical Expertise: Maintains a strong knowledge base to effectively consult and direct others on technical matters. Communicates effective and clear technical information across platforms.
QualificationsBachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking
Preferred Experience and Skills:
- Extensive experience designing and deploying Enterprise Cisco Viptela SD-WAN.
- Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site, contracts, and operational support.
- Experience with Cloud Connectivity and Cloud Networking including AWS and Azure.
- Experience with Automation and Programmability including interacting with REST APIs and Github repositories.
Preferred Certifications:
- Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure).
- Cisco Certified DevNet Professional or equivalent automation experience.
- AWS Advanced Networking Specialty, Azure Network Engineer Associate, or equivalent cloud certification.
Principle Accountabilities:
60% - Design, consulting and project support.
20% - Vision, roadmaps and strategy.
10% - Implementation, testing and build out.
10% - Tier 4 support escalation including on-call.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
