Network Development Engineer II, DX Operations Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation. • Create and implement changes on the network. • Work closely with our automation teams in defining the tools that allow us to scale at a higher volume. • Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization. • Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events. • Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools. • Drive and support innovation from Top of Rack to the Network Border and everything in between. • Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools. • Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies. • Deliver simple, sustainable and repeatable solutions and processes. • Collaborate with highest tier escalation engineers/resolvers. • Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc. About the team The AWS Direct Connect (DX) team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help reduce network costs, increase bandwidth throughput, increase security, and provide a more consistent network experience than internet-based connections. AWS Direct Connect is currently available in more than 130+ locations, which span nearly 84 cities in 42 different countries (https://aws.amazon.com/directconnect/). Our team strives to visualize a long term strategy focused on solving customer issues and ensuring the products and features that we build makes the service agile, extensible, scalable and predictable. With the broad mix of experience levels and expertise, our team is dedicated to support the career growth of new team members. We value independent thought, embrace our differences and ensure work-life balance is maintained. We are eager to innovate on behalf of our customers and support our mission to provide the best connectivity experience to the AWS global network, come join us! BASIC QUALIFICATIONS - 4+ years of major internet routing protocols experience - 3+ years of work in large-scale networking environments experience - Experience with TCP/ICP networking fundamentals and application of IP protocols such as: DNS, DHCP, NTP, SMTP, and SNMP - 4+ years of working in a Linux/Unix environment experience - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent - 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience PREFERRED QUALIFICATIONS - Experience in mentoring, leading, or managing more junior engineers - Experience leading and influencing the data strategy of your team or organization - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience with network operating systems such as Cisco IOS and Junos - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in networking administration and troubleshooting and experience troubleshooting and debugging technical systems - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Physical requirements - The ability to sit in front of a computer for a scheduled on-call shift while maintaining a high level of alertness and attention to detail. - Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays). - Meets/exceeds Amazon's leadership principles requirements for this role. - Meets/exceeds Amazon's functional/technical depth and complexity for this role The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually