Key Responsibilities:As a NOC Network Administrator, you'll be challenged with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and perform platform upgrades. You are expected as one of the leaders on the Network team to coordinate ticket acceptance and resolutions. You will develop technical resolution reports for critical outages in the Network.
In this role the Network Administrator will be responsible for:
- Performing System patching and IAVA patches to network routers and switches.
- Performing IOS and Software upgrades.
- Draft Standard Operating Procedures (SOP) for network operations.
- Troubleshooting systems failures and accessibility problems within the network to our services.
- Monitoring network performance, track usage and develop capacity planning reports.
- Making recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.
- Uses experience and knowledge articles to understand/implement potential workarounds.
- Updates knowledge articles and handles "how to" questions.
- Support KM management by entering solutions into the Solutions database.
- Support engineering design data calls.
- Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
- Preform Network ticket resolution.
- Support Network ticket closure across Network OPS staff to include:
- Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
- Use administrative access to the network to provision new switches, router, VLANs and Krypto.
- Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
- Routing Service Requests to the appropriate organization required for incident resolution.
- Performs root cause analyses.
- Completes problem resolutions associated with incident ticket(s).
- May configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.
Requirements
You'll Bring These Qualifications: - TS/SCI security clearance with the ability to obtain a CI poly
- IAT II certification
Minimum Education & Experience: One of the following:
- High School/GED + 9 Yrs
- Associates + 7 Yrs
- Bachelors + 5 Yrs
- Masters + 3 Yrs
- PhD + 1 Yrs
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Bison Group that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Bison Group, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position: The proposed salary range for this position is: $90,000 - $110,000
