SYNNEX Corp

Nationals Account Manager

SYNNEX Corp$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3–5+ years in account management, sales operations, supply chain, or related role.
  • Bachelor’s degree or equivalent experience.
  • Strong analytical, financial, and problem?solving skills.
  • Proven ability to manage high?volume operational environments.
  • Excellent written and verbal communication skills, including executive presentations.
  • Experience collaborating across diverse teams and levels.
  • Advanced proficiency with business systems and Microsoft Office.

Responsibilities

  • Act as primary operational contact for national accounts generating high?velocity revenue.
  • Execute communication strategies to support client engagement across territories.
  • Develop relationship maps across customer organizations with Client Executives.
  • Analyze customer and vendor P&L performance in collaboration with Client Executives.
  • Conduct ongoing freight and logistics analysis to reduce costs and improve service levels.
  • Lead continuous improvement initiatives informed by customer feedback and KPIs.
  • Translate data into actionable insights that enhance operational efficiency.

Benefits

  • Tailored health and wellness programs to suit your lifestyle.
  • Formal leadership and professional development programs to accelerate your career.
  • Access to seminars and events for financial, physical, and mental well-being.
  • Strong commitment to diversity, equity, and inclusion through various initiatives.
  • Onboarding program to connect with new co-workers and establish networks.
Full Job Description
About the Role

As a National Account Manager, you will play a critical role in managing and optimizing strategic relationships with some of TD SYNNEX’s largest national customers. This is a senior, highly visible role designed for a sales and operations professional who thrives at the intersection of client engagement, operational excellence, and profitability management.

You will serve as the primary operational liaison for high‑volume, high‑complexity national accounts—supporting the full lifecycle from pre‑sale coordination through post‑purchase execution. Working closely with Client Executives and cross‑functional partners, you will help drive revenue growth, improve margins, streamline workflows, and continuously elevate the client experience.

This role offers the opportunity to make a meaningful impact within the world’s leading IT ecosystem distributor, while building long‑term career growth in strategic account management, enterprise sales operations, and leadership.

What You’ll Do
Client Relationship & Stakeholder Management
  • Act as the primary operational contact for large national accounts generating high‑velocity, transactional revenue.
  • Execute daily and long‑term communication strategies to support client engagement across assigned national territories.
  • Partner with Client Executives to build and maintain comprehensive relationship maps across customer organizations.
  • Develop a deep understanding of customer structures, engaging stakeholders across Purchasing, Sales, Operations, Finance, and Executive Leadership.
  • Lead cross‑functional collaboration with Finance, Operations, Vendor Management, Purchasing, and Supply Chain teams to ensure seamless execution.
Revenue & Profitability Optimization
  • Collaborate with Client Executives to analyze and manage customer and vendor P&L performance.
  • Identify and execute initiatives that improve profitability, including automation, inventory optimization, freight efficiencies, and scalable resource models.
  • Support pricing strategies through contract compliance audits and grid pricing reviews to mitigate financial risk.
  • Conduct ongoing freight and logistics analysis to reduce costs while improving service levels.
  • Oversee daily transactional volumes ranging from 2,000–6,000 purchase orders, ensuring KPIs such as same‑day shipping, fill rates, and zone optimization are consistently met.
  • Support financial modeling, onboarding, and implementation planning for new customer contracts.
Process Improvement & Problem Solving
  • Lead continuous improvement initiatives informed by customer feedback, QBRs, KPIs, and SLA performance.
  • Manage and coordinate operational projects as needed to support client and business objectives.
  • Drive efficiency through automation, AI‑enabled solutions, and BPO strategies.
  • Independently resolve complex customer challenges with a proactive, solutions‑oriented mindset.
Reporting, Analytics & Insights
  • Partner with Business Operations to deliver customized customer reporting and scorecards, including PO management, pipeline trends, rebate tracking, and financial performance.
  • Translate data into actionable insights that improve operational efficiency and customer outcomes.
  • Ensure accuracy and timeliness of reporting through close collaboration with internal stakeholders.
  • Execute supply chain KPIs and support client‑specific solution offerings.
Escalation & Executive Engagement
  • Serve as the senior operational escalation point for national accounts.
  • Influence internal teams to resolve issues quickly and exceed customer expectations.
  • Maintain high customer satisfaction and Net Promoter Scores through proactive engagement and follow‑up.
What We’re Looking For
Required Qualifications
  • 3–5+ years of experience in account management, sales operations, supply chain, or a related role.
  • Bachelor’s degree or equivalent professional experience.
  • Strong analytical, financial, and problem‑solving skills.
  • Proven ability to manage complex, high‑volume operational environments.
  • Excellent written and verbal communication skills, including executive‑level presentations.
  • Experience collaborating across diverse teams and organizational levels.
  • Advanced proficiency with business systems, reporting tools, and Microsoft Office applications.
  • Ability to adapt quickly in a fast‑paced, evolving environment while managing multiple priorities.
Preferred Skills & Attributes
  • Strategic mindset with a passion for continuous improvement and innovation.
  • Strong negotiation and influencing skills.
  • Demonstrated leadership capability, with comfort driving initiatives and change.
  • Commitment to ethical business practices, confidentiality, and inclusion.
  • Experience supporting enterprise or national‑level customers is a plus.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

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