The national vice president is responsible for establishing strategy and providing senior level oversight to achieve revenue and membership targets in a book of 1800+ skilled nursing and assisted living facilities across 30 states.
The role develops and implements initiatives to drive organic growth in a complex, highly competitive, and constantly changing external environment. Sustained growth occurs through the successful management of productivity in a direct-to-consumer environment, management of ongoing business to business relationships, adherence to state and federal regulations, and negotiation and partnership with internal teams who provide services to enable growth. These initiatives are managed through oversight of regional vice presidents (4-5) who individually manage hierarchies, including director level personnel as well as street level producers.
You'll enjoy the flexibility to work remotely * from any of the 30 markets in which we conduct business as you take on some tough challenges.
Primary Responsibilities: - Establish annual budgets to deliver revenue and internal operating income (IOI) consistent with division goals
- Spearhead growth plans at the national level to ensure revenue targets and financial targets (member months) are achieved
- Provide senior level leadership to define and manage a national sales model that drives efficiency, consistency, and performance
- Deploy resources nationally to maximize return on investment (personnel and spend)
- Partner with finance organization to develop strategies through the effective use of analytics
- Manage compliance and risk management through the effective training and oversight of compliance and quality metrics. Partner with legal (internal UHG resources and outside counsel) to create effective strategies and to mitigate risk
- Partner with senior level leaders in clinical, operations, product, and human capital to drive national cross functional initiatives
- Oversee sales compensation plan and develop innovative strategies to ensure return on investment
- Leads change management to build organizational understanding of proposed changes within the industry, organization, or department
- Establishes and/or manages performance management programs and metrics
- Serves as a subject matter expert on the Institutional Special Needs Plan and the Medicare Marketing Guidelines
- Responsible for designing strategies and processes to ensure effective acquisition of talent
- Performs other job-related activities necessary to achieve budgeted targets
Job duties:- Management of financial reporting (budgeting and forecasting) on a quarterly basis
- Ongoing development of senior level direct reports (regional vice presidents)
- Development and delivery of quarterly business plan reviews to senior leaders
- Development and delivery of presentations to UHC DAC (disciplinary action committee) as required
- Development, execution, and analysis of monthly sales in conjunction with regional vice presidents and senior level market leaders
- Manages relationships with clients as required, including remediation of growth-related issues, service or communication challenges or interpretation of federal or state regulations
- Provides general direction and oversight on performance management issues nationally and serves as senior consultant for performance interventions
- Leadership at cross functional meetings designed to develop strategy and measure impact of current initiatives
- Monthly oversight of CRM process, including analysis of data to drive future initiatives
- Continuous analysis of performance with redeployment of resources nationally to maximize opportunity
- Oversight of monthly audit process
Professional Development:- Engages in on-going self-development planning that builds personal leadership skills, organizational knowledge and expands knowledge within the industry
- Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas
- Develops and achieves professional growth goals, objectives, and reviews with supervisor
- Practices UnitedHealth Groups Mission, Vision and Values
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: - 5+ years in sales or new business development leadership
- Computer knowledge in Microsoft Word, PowerPoint, and Excel
- Extensive use of a CRM (Salesforce, Siebel, etc.)
- Extensive national travel
- Driver's License and access to a reliable transportation
Knowledge & Skills- Sales Management Skills
- Presentation skills
- Solid written and verbal communication skills
- Exemplary oral and written communication skills
- Solid self-management and time management skills
- Critical listening and thinking skills
- Able to work effectively independently and within a team environment
- Decision making/problem solving skills
- Territory planning and management skills
- Negotiation skills
- Technical knowledge of the healthcare industry, especially long-term care Medicaid and Medicare
- Ability to lift to 50lbs on occasion
- Licensure Requirement
- Must have or be able to obtain appropriate state licensure
- Maintain licensure and product certification based on policies and procedures
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $130,000 - $240,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
