Sangoma Technologies Corporation

National Partner Manager - TSB/TSD Remote

Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience in UCaaS, CCaaS, VoIP, SIP, or cloud communications
  • Proven ability to build partner relationships and manage complex sales cycles
  • Successful track record of exceeding sales quotas and driving recurring revenue
  • Strong understanding of unified communications and technology solutions
  • Excellent communication, presentation, and negotiation skills
  • Ability to work independently and thrive in a fast-paced environment
  • Familiarity with Salesforce CRM and Microsoft Office tools

Responsibilities

  • Recruit and onboard new Technology Solutions Brokers and partners
  • Expand and nurture existing partner relationships
  • Support partners in closing sales with joint calls and proposals
  • Conduct training sessions and product demonstrations to partners
  • Maintain accurate sales forecasting and pipeline management
  • Collaborate with internal teams to enhance partner success
  • Attend industry events and meetings to promote partner initiatives

Benefits

  • Comprehensive health, vision, and dental benefits after a brief waiting period
  • 100% matching 401K on up to 4% of contributions
  • Employee Stock Purchase Plan after one year
  • Flexible Time Off and designated company holidays
  • Opportunity for career growth in an entrepreneurial environment
Full Job Description
National Partner Manager - Technology Solutions Broker / Distributors

The National Partner Manager is responsible for driving revenue growth for Sangoma Cloud products and services through the Technology Solutions Broker channel program.

This role will focus on:
  • Recruiting and onboarding new partners
  • Expanding existing partner relationships
  • Supporting sales opportunities
  • Driving recurring revenue growth
  • Enabling partner success through training, sales support, and strategic collaboration

The ideal candidate understands the telecom and cloud communications landscape and has experience working with agents, brokers, MSPs, VARs, or channel partners within UCaaS, CCaaS, VoIP, SIP, or cloud technologies.

This is a highly visible, revenue-generating role with growth potential.

Your Background:
  • Develop and execute strategic sales and marketing plans to drive partner revenue growth
  • Recruit, onboard, and activate new Technology Solutions Brokers, Master Agents, VARs, MSPs, and telecom partners
  • Build strong relationships with partner principals, channel managers, sales teams, and technical stakeholders
  • Identify and develop new sales opportunities within the partner ecosystem
  • Assist partners in closing business through joint sales calls, pricing support, proposals, and opportunity management
  • Deliver product demonstrations, presentations, and partner enablement sessions virtually and onsite
  • Educate partners on Sangoma products, programs, tools, promotions, and sales resources
  • Conduct partner sales training and ongoing enablement activities
  • Maintain accurate forecasting, pipeline management, and activity tracking in Salesforce CRM
  • Collaborate with internal sales engineering, marketing, operations, and support teams to maximize partner success
  • Meet and exceed monthly, quarterly, and annual sales quotas
  • Attend industry events, partner meetings, and conferences as needed
  • Additional duties and projects as assigned

Requirements

Required Experience
  • 5+ years of successful sales experience in UCaaS, CCaaS, VoIP, SIP, telecom, cloud communications, IT networking, or channel/carrier sales within a channel agent environment, including experience working with Technology Solutions Brokers (TSBs), with a proven ability to build partner relationships, manage complex sales cycles, drive recurring revenue growth, and exceed quota in a competitive technology market.
  • Proven track record of exceeding sales quotas and growing recurring revenue
  • Strong understanding of unified communications and cloud technologies
  • Experience managing partner relationships and complex sales cycles
  • Excellent written, verbal, presentation, and negotiation skills
  • Ability to work independently in a fast-paced environment
  • Strong organizational and pipeline management skills
  • Ability to travel as needed for partner meetings, events, customer engagements, and industry conferences

Technical Skills
  • Salesforce CRM or similar CRM platform experience preferred
  • Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint
  • Understanding of networking fundamentals, SIP, cloud telephony, and telecom solutions

Preferred Qualifications
  • Existing relationships within the TSD community
  • Experience with UCaaS/CCaaS or contact center solutions
  • Experience selling AI-enabled communications or CX technologies
  • Carrier or service provider sales background
  • Microsoft Teams voice integration knowledge

Benefits

What We Offer:
  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program - 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high growth career opportunities
  • We value transparency and fairness in our compensation practices. For this role, we offer a salary range based on location, commensurate with experience, qualifications, and location.


Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

About Sangoma Technologies Corporation

Sangoma Technologies Corporation is a Canadian-based technology company that delivers Unified Communications solutions for businesses of all sizes. The company was founded in 1984 and is headquartered in Markham, Ontario. Sangoma provides a wide range of hardware and software products, including VoIP gateways, telephony cards, IP phones, and video conferencing solutions. The company also offers a suite of communication software, including PBXact, FreePBX, and Switchvox. Sangoma has offices in Canada, the United States, Europe, Asia, and Africa.
Learn more about Sangoma Technologies Corporation
Size
300 employees
Market Cap
$81.7 million
Industry

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