National End-User Account Manager

Superior Glove

• $80K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Engineering, Industrial Safety, or related field, or equivalent experience.
  • Minimum three years of B2B business development experience in industrial products or PPE.
  • Experience managing national or strategic industrial accounts preferred.
  • Proven track record in developing and closing complex commercial opportunities with large end users.
  • Strong project management and relationship-building skills, with the ability to communicate ROI to senior leaders.
  • Familiarity with PPE and industrial safety markets; proficient in Salesforce or similar CRM.
  • Valid passport and driver's license; willing to travel up to 60%.

Responsibilities

  • Create and scale strategic end-user programs across multi-site organizations, managing the full business development cycle.
  • Build executive-level relationships with Safety, Operations, and Executive leadership; conduct site and business reviews.
  • Develop three-year strategic account plans using customer data to identify safety and financial improvement opportunities.
  • Lead customer trials and evaluations, providing educational support while collaborating with Territory Managers and distributors.
  • Represent the company at industry events and maintain accurate Salesforce records.

Benefits

  • Recognition as a top employer with multiple prestigious awards, including Canada’s Best Managed for over 10 years.
  • Access to a Recognition Program with fantastic rewards.
  • On-site fitness lessons and equipment, plus 'Grab and Go' bikes.
  • Participation in community and company events, including staff lunches and annual barbeques.
  • Additional perks and benefits not specified.
Full Job Description
Are you a strategic relationship builder with experience working directly with large industrial end users? We9re seeking a National End-User Account Manager who can build trusted relationships with Health & Safety, Operations, and executive leaders while developing national programs that improve hand safety and drive sustainable growth. About the role: Reporting to the VP, Canadian & International Sales, the National End-User Account Manager is responsible for developing and growing strategic relationships with Canada9s largest industrial end users in the Mining, Oil & Gas, Metal Fabrication, and Rail sectors. This role leads complex commercial projects, coordinates cross-functional resources, and helps customers realize measurable value through hand safety improvement initiatives. Location: Across Canada: This remote, field-based position may be based anywhere in Canada, provided the location offers convenient access to major Canadian industrial centres and airports to support regular customer travel. Responsibilities: 3 Create, expand, and scale strategic end-user programs across multi-site industrial organizations, leading the full business development cycle from opportunity identification and qualification through solution development, negotiation, implementation, and revenue growth. 3 Build executive-level relationships with site and corporate Safety, Operations, Plant, and Executive leadership; conduct site reviews and business reviews; develop three-year strategic account plans; and use customer injury, glove usage, and operational data to identify opportunities for measurable safety and financial improvement. 3 Develop deep expertise in the Mining, Oil & Gas, Metal Fabrication, and Rail sectors; lead customer trials, evaluations, and educational support; collaborate with Territory Managers and distributor partners while remaining distributor-neutral; represent Superior Glove at industry events; maintain accurate Salesforce records; perform other duties as assigned; and travel up to 60%. Qualifications: 3 Bachelor9s degree in Business, Marketing, Engineering, Industrial Safety, or a related field, or an equivalent combination of education and progressive B2B industrial or PPE sales experience. 3 Minimum of three years of B2B business development experience leading large-scale customer projects within industrial products, PPE, safety equipment, or a related industry; three to five years managing national or strategic industrial accounts is preferred. 3 Demonstrated success working directly with large, multi-site industrial end users and independently prospecting, qualifying, developing, negotiating, and closing complex commercial opportunities. 3 Strong project management, analytical, reporting, negotiation, presentation, consultative selling, and relationship-building skills, with the ability to coordinate multiple stakeholders and communicate ROI and program outcomes to senior decision-makers. 3 Working knowledge of PPE, industrial safety, or industrial manufacturing markets; proficiency with Salesforce or a comparable CRM; and the ability to work autonomously while managing multiple projects, priorities, and deadlines. 3 Valid passport and driver9s licence with a satisfactory driving record; must be willing and able to travel up to 60%. Some of the benefits/perks include: 3 Yearly contenders and recipients of multiple prestigious awards including Canada9s Best Managed for over 10 years, Canada9s Safest Manufacturer, Achievers 50 Most Engaged Workplaces, Canada9s Excellence Business Award and more! 3 Enjoy our Recognition Program to gain access to fantastic rewards! 3 Access to our on-site fitness lessons, equipment, "Grab and Go" bikes and more 3 Take part in community and company events, staff lunch adventures and annual barbeques! 3 And much more!

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