CSG International

National Account Manager, Walmart

CSG International$90K — $120K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Finance, or a related field.
  • 5-10+ years of CPG sales or account management experience.
  • Direct experience at Walmart headquarters with a proven growth record.
  • Background in the food industry, particularly in the snacking segment.
  • Demonstrated success in managing P&L and achieving profitable growth.

Responsibilities

  • Lead the strategic relationship with Walmart and drive sales growth.
  • Build and maintain relationships with Walmart buyers and decision-makers.
  • Develop customer-specific growth strategies aligned with overall company goals.
  • Manage forecasts, revenue plans, and inventory performance effectively.
  • Analyze market and shopper data to refine product offerings and assortments.

Benefits

  • Opportunity to lead and influence high-stakes business strategies.
  • Exposure to senior leadership and ability to impact company direction.
  • Dynamic work environment with collaboration across various departments.
  • Balancing analytical and strategic responsibilities for professional growth.
Full Job Description
National Account Manager - Walmart Position Summary The National Account Manager (NAM) is responsible for leading the strategic business relationship with Walmart and driving profitable sales growth across assigned food brands and categories. This role owns customer strategy, line reviews, assortment planning, pricing, promotions, forecasting, trade investment, and cross-functional execution to achieve revenue, profit, and market share objectives. Key Responsibilities Customer Leadership Serve as the primary contact for Walmart buyers, merchants, replenishment teams, and category managers. Build and maintain senior-level customer relationships. Lead Joint Business Planning (JBP) processes and annual account strategies. Represent the company during line reviews, modular reviews, and category meetings. Sales & Business Management Deliver annual sales, profit, and market share targets. Develop customer-specific growth strategies aligned with company objectives. Manage forecasts, shipments, revenue plans, and inventory performance. Identify opportunities to expand distribution and increase shelf presence. Category & Assortment Strategy Lead new item introductions and product launches. Optimize assortment and SKU productivity. Analyze category trends, shopper insights, and competitive activity. Develop compelling selling stories supported by data and analytics. Pricing & Trade Management Own pricing strategy and cost change negotiations. Manage promotional calendars and trade spending budgets. Evaluate ROI on customer investments and promotional activity. Partner with finance to ensure profitable growth. Cross-Functional Collaboration Work closely with marketing, supply chain, demand planning, finance, category management, and operations teams. Ensure flawless execution of launches, promotions, and replenishment programs. Communicate customer requirements, risks, and opportunities internally. Analytics & Reporting Utilize Walmart systems and syndicated data sources to drive decision-making. Monitor sales trends, inventory levels, forecast accuracy, and scorecard metrics. Present business reviews and recommendations to senior leadership. Qualifications Education Bachelor's degree in Business, Marketing, Finance, or related field. Experience 5-10+ years of CPG sales or account management experience. Direct Walmart headquarters experience with proven track record of delivering growth. Experience in food industry, specifically the snacking segment. Proven success managing P&L responsibility and delivering profitable growth. Preferred Skills Walmart Retail Link / Scintilla Circana (IRI) or Nielsen data analysis Category management Forecasting and demand planning Financial analysis and trade management Negotiation and presentation skills Joint Business Planning (JBP) Microsoft Excel and PowerPoint Common KPIs Net sales growth Gross profit and contribution margin Market share growth Distribution gains Forecast accuracy Trade spend ROI New item success rate Walmart scorecard performance

About CSG International

CSG International is a provider of software and services that help companies monetize and digitally enable the customer experience. The company's solutions include revenue management, customer experience, and digital monetization. CSG International was founded in 1982 and is headquartered in Greenwood Village, Colorado. The company has operations in North America, Europe, and Asia.
Learn more about CSG International
Size
4,807 employees
Market Cap
$1.7 billion
Industry
Net Income
$58.7 million
5 Year Trend
+6.6%
Revenue
$990.5 million
NASDAQ

Similar Jobs

More Jobs at CSG International

More Food & Beverages Jobs

Find similar National Account Manager, Walmart jobs: