Manage all identified and prospective national accounts within the assigned territory with the objective of profitable revenue development.
Primary Responsibilities
- Conduct sales presentations to groups and/or individuals
- Develop and follow a specific call agenda and enter calls and expense records timely
- Provide timely and accurate information on rates and rate changes, improvements and enhancements in company service, new service offerings, new points serviced and account pricing when appropriate
- Handle complaints expeditiously through appropriate channels
- Coordinate and manage customer service requirements with their national account coordinator
- Design solutions for specific customer transportation requirements and challenges
- Analyze monthly account revenue as compared to account revenue goals
- Schedule the time and make an effort to keep in frequent contact with your accounts in accordance with their potential and the company’s share of their business
- Plan each weekly itinerary for the most cost/time effective and efficient coverage of the territory
- Maintain records of assigned accounts, prospects and direct customer mailing lists
- Initiate sales leads and answer assigned leads promptly
- Promote company policies and the value proposition of Old Dominion’s service products
- When required and/or appropriate, provide timely account updates to Senior Management
- Consistently pursue new national account opportunities
- Coordinate strategic account development efforts with Field Sales and Operations
- Conduct Service Center and Corporate Office tours with existing and potential clients
- Coordinate collections efforts with Accounts Receivable team
- Facilitate claims resolution when required
- Schedule and complete regular customer centric entertainments
Job Qualifications
Education:
- Bachelor’s degree in Business or related field preferred
Experience:
- 7 years of business to business sales experience in the transportation industry
- Comprehensive understanding of company history, policies, organizational structure, pricing, and tariff rules, and company scope of operations and service capabilities
- Knows our competitors’ services and policies, markets, and channels of distribution
- Strong interpersonal and relationship building skills
- Excellent verbal and written communication skills
- Demonstrate proficiency with Microsoft Excel, Word, PowerPoint, and Salesforce
Working Days:
Monday,Tuesday,Wednesday,Thursday,Friday,
Working Shift:
Shift and hours to be determined.
Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
- We prioritize our OD family of employees
- Ability to advance through our promote from within philosophy
- National Career Opportunities Available at our 260+ service centers
