National Account Director, New Homes

Realtor.com Careers • $120K — $150K *
US-AnywhereRemote in Texas, US
Real Estate & Construction
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of related experience
  • Proven success in account management or business development with complex customers
  • Experience managing national or large regional accounts
  • Strong analytical skills for transforming data into actionable insights
  • Excellent communication and presentation skills suitable for all organizational levels
  • Ability to work cross-functionally to address customer needs
  • Experience in real estate or homebuilding marketing is preferred

Responsibilities

  • Own and grow a portfolio of national homebuilder relationships
  • Build trusted relationships and serve as a strategic partner for builders
  • Translate performance data into actionable business recommendations
  • Present Realtor.com products to facilitate customer decision-making
  • Identify growth opportunities and expansions within existing accounts
  • Lead cross-functional coordination to launch programs and solve issues
  • Manage operational details for account health and customer communication

Benefits

  • Inclusive medical, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility for 401(k) with 3.5% company match
  • Tuition Reimbursement programs
  • Personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match
  • Free office snacks and refreshments
Full Job Description
Realtor.com is seeking a National Account Director to join our New Homes sales team and help grow revenue, deepen builder relationships, and drive strategic execution across a portfolio of national homebuilder accounts. This role works across sales, media, support, analytics, product, and leadership teams to help customers improve performance, solve problems, and expand their partnership with Realtor.com. This is a Remote-based position, with the selected candidate able to sit anywhere in the US.

Success in This Role:
  • Meet or exceed annual revenue, retention, and growth goals across assigned accounts.
  • Build durable executive and day-to-day customer relationships that position Realtor.com as a strategic partner.
  • Deliver polished, insight-driven business reviews and recommendations that lead to measurable customer action.
  • Keep complex accounts organized and moving by balancing strategy, communication, and operational follow-through.
  • Help customers adopt new products and programs that expand value for both the builder and Realtor.com


What You'll Do:
  • Own and grow a portfolio of national homebuilder relationships, leading recurring corporate and division-level business reviews focused on performance, pricing, media, and content quality.
  • Build trusted customer relationships and serve as a strategic partner who understands each builder's business goals, organizational structure, market challenges, and growth priorities.
  • Translate performance data into clear recommendations that improve lead volume, click-through rate, listing quality, and competitive position.
  • Present Realtor.com products, programs, and opportunities in a way that helps customers make smart decisions around media, content, lead generation, and emerging solutions.
  • Identify expansion opportunities including incremental budgets, new divisions, product pilots, renewals, and longer-term strategic commitments.
  • Lead cross-functional execution with Builder Support, Media, Sales Builder, Analytics, Product, and Operations to launch programs, solve customer issues, and keep accounts moving forward.
  • Manage operational follow-through across recaps, change orders, tracker updates, feed issues, listing quality fixes, cancellations, and customer communications.
  • Help customers navigate digital marketing best practices including creative strategy, landing pages, evergreen email content, promotion strategy, and audience targeting.
  • Represent the voice of the customer internally by surfacing product feedback, market shifts, reporting needs, and operational pain points to the right internal teams.
  • Contribute to broader New Homes team initiatives, leadership planning, and strategic programs that support category growth.


What You'll Bring:
  • 10+ years of related experience
  • Proven success in account management, sales, or business development with complex or multi-location customers.
  • Experience managing national, enterprise, or large regional accounts with multiple stakeholders and decision-makers.
  • Ability to communicate, present, and influence effectively at all levels, including executive and C-suite contacts.
  • Strong analytical skills with the ability to turn performance data into business recommendations and customer-facing stories.
  • Experience collaborating cross-functionally to solve customer issues and move work through internal teams.
  • Strong organization and prompt follow-through, with the ability to manage many moving pieces across a large account portfolio.
  • Excellent verbal, written, presentation, and negotiation skills.
  • Comfort working in a fast-moving remote environment and managing customer relationships across markets.
  • Ability to travel as needed.
  • Experience in new homes, real estate, homebuilder marketing, digital media, or adjacent industries is strongly preferred.
  • Experience using AI tools to improve efficiency, preparation, communication quality, or account strategy is a plus.
  • Bachelor's degree, preferred


How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

About Realtor.com Careers

Realtor.com Careers

Joining the dynamic team at Realtor.com presents unparalleled job opportunities in the real estate industry. As a leading entity in online real estate listings, Realtor.com offers a unique platform where technology and market insights converge to transform the way people find homes.

Work That Inspires

At Realtor.com, the mission is to empower individuals to make smarter decisions regarding buying, selling, renting, and living in homes. This is achieved by fostering a culture of innovation, leadership, and diversity. The team at Realtor.com is committed to driving growth and excellence in the real estate sector through digital innovation.

Explore Career Opportunities

Realtor.com is building a market-leading team to guide users through their real estate journeys with cutting-edge technology and data-driven insights. The company offers a variety of positions, from technology developers to marketing experts, each contributing to the seamless experience provided to users.

Engage in Meaningful Work

Join a group of dedicated professionals who are at the forefront of merging real estate knowledge with technological innovation. Realtor.com provides a platform for employees to challenge the norms and introduce solutions that have a lasting impact on the real estate market.

Develop Your Career

Realtor.com supports professional growth and skill development through comprehensive training programs and leadership workshops. The company is dedicated to fostering an environment where career advancement is not just a possibility, but a reality. With a commitment to diversity and inclusion, Realtor.com ensures that all team members have access to the tools and training necessary to thrive.

Benefits and Culture

Realtor.com is known for its vibrant culture that champions creativity, inclusivity, and professional growth. Employees enjoy a range of benefits designed to support their health, well-being, and financial security. The team at Realtor.com values collaboration and encourages networking and mentorship among its members.

Join the Team

Discover the array of employment and internship opportunities at Realtor.com. The company is actively hiring individuals who are passionate, innovative, and ready to contribute to a team that’s reshaping the real estate industry. Explore open positions that match your skills and interests, and prepare to bring your career to the next level.

Stay Connected

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Apply Now

Ready to make a significant impact in the real estate sector? Submit your resume, prepare for your interview, and join a team that’s set on redefining the industry. Realtor.com is looking for professionals who are eager to drive change and excel in their careers.

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Industry
Real Estate & Construction
* Ladders Estimates

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