Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro

$130K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in key account leadership with experience on accounts exceeding $20 million.
  • Proven ability to build relationships with C-level executives such as CIOs, CTOs, and CDOs.
  • Strong understanding of AI in a specific industry, capable of discussing transformation benefits.
  • Experience in deal shaping, business case creation, and negotiating with procurement and legal.
  • Team-oriented approach, fostering trust and collaboration with engineering and capability teams.

Responsibilities

  • Drive portfolio growth of 15% or more year-over-year.
  • Work with client success teams to meet revenue targets through structured planning.
  • Position Nagarro as a strategic partner for AI with client executives.
  • Gather client testimonials to enhance reputation and demonstrate quality of work.
  • Identify and promote expanded offerings through interdepartmental collaboration.

Benefits

  • Opportunity to work with leading organizations in the AI transformation space.
  • Work in a collaborative environment with emphasis on personal accountability.
  • Engage directly with top-level executives in major corporations.
  • Opportunity for professional growth and development within a dynamic industry.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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